Westamerica Bank, Review

business owner
Overall Rating
by ursela, Jun. 14, 2016

Love all the super ladies who work in the Penn Valley and Grass Valley branches. They are personal and very friendly, yet professional and knowledgeable. They strike just the right balance. I am a very happy customer of WestAm.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Westamerica Bank, Grass Valley Branch at Grass Valley, CA
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south clovis branch, clovis ca..
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by 33antonio, Jan. 01, 2014

luv the people at westamerica, they take TIME, to help, ALWAYS kind,..PATTY the BEST, they MAKE you fell at home, up there..SHE even fixed a MAJOR prblem that i WAS havin with CUSTOMER SERVICE.. PATTY  fixed it for me..there're the BEST..

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Westamerica Bank, South Clovis Branch at Clovis, CA
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Checking account 2 Westamerica Kelseyville Branch
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by papillonmom, Oct. 24, 2012

We have been banking with Westamerica in Kelseyville since before they changed from Bank of Lake County, a total of about 20 years.  The tellers there are very friendly and helpful and were of great assistance in dealing with my mom's trust when she passed away.  I'm very sorry to be having to close my account there because we have moved to Shasta County where there is no branch.  I will miss them a lot!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Westamerica Bank, Kelseyville Branch at Kelseyville, CA
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Lost site of the customer
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by McDuck, Sep. 11, 2012

After 36 years of banking with a local bank, mostly because they were the only ones in town, but also because of wanting to go with the "little guy" rather than Bank of America, the Guerneville branch of this bank has lost us at last. Their customer service has deteriorated to the point where it feels pretty much like they think it is their money instead of mine. It is heartbreaking to have something so local feel so utterly disconnected. A 2009 post mentions a "hometown feel". Boy, that's gone for sure now. No teller has been there long enough to know a bank robber from a school teacher, or to extend courtesy and recognition to long time customers. Being asked for ID repeatedly when making DEPOSITS? Being asked who the person who wrote you a now endorsed check is? ( and show id?).  We don't do online banking, used to like the "personal touch", but if you live in or around Guerneville, go with the Credit Union.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Westamerica Bank, Guerneville Branch at Guerneville, CA
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taking my money out
Overall Rating
by buster, Apr. 12, 2012

After 20 years of holding my money, they are now charging me more in service fees than I am getting in interest, so I am saying sayanara.  That's the way it goes...they are losing their donut fund...

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Westamerica Bank, Sausalito Branch at Sausalito, CA
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