Wells Fargo Bank, BROOKHAVEN BRANCH

This location is convenient and Thomas T. Is awesome !!
Overall Rating
by Melc, Dec. 30, 2015

I decided to make an appointment for Wednesday to help my daughter have a Way2save college account so that I can monitor as the parent. Thomas is diligent and he answered all my questions.  I like when bankers are knowledged about what the options are and to have an excellent "Real personality." It makes me want to continue doing business with people that love the job they have.  I always recommend an appointment and no waiting on a Wednesday.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Brookhaven Branch at Atlanta, GA
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Truth3
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by TRUTH3, Oct. 24, 2012

Plz take it from someone with inside information!!! The reason all of you 300 plus people are having poor customer service issues and bad experiences with Wells Fargo is because they actually don't care about their employees or you for that matter!! All they care about is the $$$$. I have a family member in his 20's that has worked several yrs with them and as a manager......he always brings the #'s up and has great ppl skills however they refuse to approve him a full staff to run the bank efficiently!! He works long hours and does anything he can to take care of customers since they are so short of help!! He has dealt with dangerous blood pressure problems for a few years since beginning this job! I keep telling him it's not worth it yet he keeps believing things will get better! I also have a friend in his 60's that worked as a financial advisor when they were Wachovia and he left and has his own business now when the culture begin to change to $$$$!!! I can't imagine how a corporation can continue to stay in business that treats their customers/clients and employees in such a manner!!! They have serious issues and everyone thought it would get better when Wells Fargo took over but it continues to decline. I advise seriously considering taking your $$$$ and finding a smaller more personable bank where you can build relationships with someone who actually cares!!! Alot of Wells Fargo employees care but after awhile just get fried with the invisible squasher that now rules Wells Fargo culture!!! A literal vulture!! Just speaking 'TRUTH'!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Brookhaven Branch at Atlanta, GA
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Billy Fuller
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by mrrkd, Jun. 01, 2012

So apparently they just got a new branch manager by the name of Billy Fuller. I've been coming to this branch for years as a business client with large monthly deposits. Never had I met anyone as rude and unpleasant as Mr. Fuller.  He never looks you in the eye when he talks to you. His shirts and pants are too small on him. In addition, if you are a young male, Mr. Fuller will check you out from head to toe, as he a very obvious an 'out of the box' homosexual. I have no problems with anyone's sexual preference, but come'on you're branch manager, act like one! There is absolutely no curtesy to clients in this branch, stay away! This branch is strongly making me switch to another bank. STAY AWAY!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Brookhaven Branch at Atlanta, GA
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