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First-Citizens Bank & Trust Company, PRESTON BRANCH
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Name: | First-Citizens Bank & Trust Company |
Concentration: | Commercial Lending Specialization |
Established: | 01/01/1898 |
FDIC Insurance: | 01/01/1934 |
Holden By: | FIRST CITIZENS BANCSHARES INC |
Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
# of Branches: | 548, view all, view on map |
Website: | www.firstcitizens.com |
Total Assets: | $213,617,760,000 |
Total Deposits: | $146,075,591,000 |
Total Equity Capital: | $21,324,217,000 |
Total Domestic Office Deposits: | $146,074,703,000 |
Net Income: | $11,515,658,000 |
Quarterly Net Income: | $521,936,000 |
Return on Assets: | 6% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 63% |
Quarterly Return on Equity: | 10% |
More... |
Client Review
22 client reviews of First-Citizens Bank & Trust Company scored 3.5 out of 5.
Stephen Manganaro
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mango16, Jan. 05, 2017
I have had several issues over the last couple of months with this branch. While they confirm a stop payment will be waived, it still occurs. I have to reconcile my account to validate the charge and seek reimbursement. A local process is not to confirm the accuracy of a deposit. If there are more than 5 items, they scan the data in several times a day. They do this for efficiency sake. What business not not validate deposits for accuracy at the time of deposit ? If their is a variance, they do not call the customer the same day to discuss and fix it. A letter is sent stating a variance. They offer no help to figure out the problem. They don't engage customers on issues. It too easy to just send a note. Matt the branch manager and Nikki the operations supervisors were not interested in helping resolve the problem. The hid behind the local process of efficiency. Incredible !!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on First-Citizens Bank & Trust Company, Preston Branch at Cary, NC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mango16, Jan. 05, 2017
I have had several issues over the last couple of months with this branch. While they confirm a stop payment will be waived, it still occurs. I have to reconcile my account to validate the charge and seek reimbursement. A local process is not to confirm the accuracy of a deposit. If there are more than 5 items, they scan the data in several times a day. They do this for efficiency sake. What business not not validate deposits for accuracy at the time of deposit ? If their is a variance, they do not call the customer the same day to discuss and fix it. A letter is sent stating a variance. They offer no help to figure out the problem. They don't engage customers on issues. It too easy to just send a note. Matt the branch manager and Nikki the operations supervisors were not interested in helping resolve the problem. The hid behind the local process of efficiency. Incredible !!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on First-Citizens Bank & Trust Company, Preston Branch at Cary, NC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Babyshark 2017-10-11 18:32:03
Who is the current operation manager on this branch particularly in preston. Many thanks.
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