Citibank, PARK SLOPE BRANCH
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 663, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,684,710,000,000 |
| Total Deposits: | $1,327,597,000,000 |
| Total Equity Capital: | $162,945,000,000 |
| Total Domestic Office Deposits: | $747,614,000,000 |
| Net Income: | $11,169,000,000 |
| Return on Assets: | 1% |
| Return on Equity: | 7% |
| More... | |
Client Review
105 client reviews of Citibank scored 2 out of 5.
21 years at Citi; this branch made me leave
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DeeDeeM, Sep. 28, 2019
After 21 years of banking at Citibank, I am finally closing my account -- ... so many problems with the final straw being a "personal banker" named Roman V. who told me that missing check deposits were "certainly not my fault." Then he ignored my email, made me wait 45 minutes when I physically came back with the check numbers and time they were cashed, only to tell me to call the number on the back of my ATM card. I asked him if Citi could even trace the checks and he shrugged, "that's not my job." Had he seen my email? "I've been busy." What did I do to deserve this, other than keep $100K+ in my accounts? When I muttered 'but you're my f---ing banker' in frustration, he stood up and said "we're done here." Indeed, Citi, yes we are done here.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Park Slope Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DeeDeeM, Sep. 28, 2019
After 21 years of banking at Citibank, I am finally closing my account -- ... so many problems with the final straw being a "personal banker" named Roman V. who told me that missing check deposits were "certainly not my fault." Then he ignored my email, made me wait 45 minutes when I physically came back with the check numbers and time they were cashed, only to tell me to call the number on the back of my ATM card. I asked him if Citi could even trace the checks and he shrugged, "that's not my job." Had he seen my email? "I've been busy." What did I do to deserve this, other than keep $100K+ in my accounts? When I muttered 'but you're my f---ing banker' in frustration, he stood up and said "we're done here." Indeed, Citi, yes we are done here.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Park Slope Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
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