Home > Nebraska Banks > Lincoln Banks > Union Bank and Trust Company Lincoln > Union Bank and Trust Company, LINCOLN BRANCH > Review
Union Bank and Trust Company, Review
Union Bank and Trust Company, Review
Average rating based on 1 reviewHorrible service
Overall Rating
by afuhrer, Sep. 03, 2013
I have been with this bank for 10 years now, since I was 19 and every time I go to the location on North 27th the service is awful. I work close by so putting my check into this branch is convenient but I will no longer be doing so. Every time I go there they mess up my bills or say they will give me an account balance and do not. They wait on several others while I wait ten minutes to get my deposit in. This last time is the final straw and I will no longer be going there even though it will be a high inconvenience for me. On the 28th of August I deposited my check of $349.40 cashing $100 and putting the rest in my account. It was never put into my account at all and I had to no one to contact because of labor day weekend. I call Tuesday morning and a Johnny answered and said he would look into it. Thats it, no let's see what I can do or sorry, just I will look into it and call you. At this point I have gone nearly a week without money because they lost my check. I had to borrow money from my mother to buy groceries and Johnny doesn't seem to think any of this is a big deal. I had to call another branch just to get something done about it and 27th never contacted me about their mishandling of my money. Never again will I go here. I should be paid the money I had to borrow because of this incompetence.
* this reviewer has be with this bank for >10 years
* this review was made on Union Bank and Trust Company, 5006 North 27th Street Branch at Lincoln, NE
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
by afuhrer, Sep. 03, 2013
I have been with this bank for 10 years now, since I was 19 and every time I go to the location on North 27th the service is awful. I work close by so putting my check into this branch is convenient but I will no longer be doing so. Every time I go there they mess up my bills or say they will give me an account balance and do not. They wait on several others while I wait ten minutes to get my deposit in. This last time is the final straw and I will no longer be going there even though it will be a high inconvenience for me. On the 28th of August I deposited my check of $349.40 cashing $100 and putting the rest in my account. It was never put into my account at all and I had to no one to contact because of labor day weekend. I call Tuesday morning and a Johnny answered and said he would look into it. Thats it, no let's see what I can do or sorry, just I will look into it and call you. At this point I have gone nearly a week without money because they lost my check. I had to borrow money from my mother to buy groceries and Johnny doesn't seem to think any of this is a big deal. I had to call another branch just to get something done about it and 27th never contacted me about their mishandling of my money. Never again will I go here. I should be paid the money I had to borrow because of this incompetence.
* this reviewer has be with this bank for >10 years
* this review was made on Union Bank and Trust Company, 5006 North 27th Street Branch at Lincoln, NE
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Union Bank and Trust Company, 6811 SOUTH 27TH STREET BRANCH (0.0 miles)
Full Service Brick and Mortar Office
6811 S 27th St
Lincoln, NE 68512
Full Service Brick and Mortar Office
6811 S 27th St
Lincoln, NE 68512
First National Bank of Omaha, PINE LAKE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
6600 S 27th St
Lincoln, NE 68512
Full Service Brick and Mortar Office
6600 S 27th St
Lincoln, NE 68512
Pinnacle Bank, PINELAKE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
7001 S 27th St
Lincoln, NE 68512
Full Service Brick and Mortar Office
7001 S 27th St
Lincoln, NE 68512
U.S. Bank, 27TH & PINE LAKE SUPER SAVER BRANCH (0.3 miles)
Full Service Retail Office
2525 Pine Lake Rd
Lincoln, NE 68512
Full Service Retail Office
2525 Pine Lake Rd
Lincoln, NE 68512
City Bank & Trust Co. (0.4 miles)
Full Service Brick and Mortar Office
2929 Pine Lake Rd
Lincoln, NE 68516
Full Service Brick and Mortar Office
2929 Pine Lake Rd
Lincoln, NE 68516