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U.S. Bank, YUCCA VALLEY BRANCH
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Name: | U.S. Bank |
Concentration: | All Other Over 1 Billion |
Established: | 07/13/1863 |
FDIC Insurance: | 01/01/1934 |
Holden By: | U S BCORP |
Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
# of Branches: | 2301, view all, view on map |
Website: | www.usbank.com |
Total Assets: | $650,658,504,000 |
Total Deposits: | $524,697,711,000 |
Total Equity Capital: | $61,526,628,000 |
Total Domestic Office Deposits: | $517,223,585,000 |
Net Income: | $5,862,096,000 |
Quarterly Net Income: | $950,209,000 |
Return on Assets: | 1% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 10% |
Quarterly Return on Equity: | 6% |
More... |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
help opening accounts
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by simba, Jan. 27, 2014
Hi
Ive had a checking acct. with you since downey. Checking accts. are about all im familiar with, I Got a sum of money last year and a monthly income. I have no idea about banking.I came in to start a savings acct.
I talked to vanesa rivera about what would be the best thing for me to do. She explained my options to me. The advantages and disadvantages,In a very detailed manner, so i had no misunderstandings. Her knowledge of her job, and her willingness to help and explain things way more than she had to was very much appreciated.Her friendliness and her attitude made this a very nice transaction. I cant say enough about the help she was.Very nice experience!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Yucca Valley Branch at Yucca Valley, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Interest Rate and Cost
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Other Services
by simba, Jan. 27, 2014
Hi
Ive had a checking acct. with you since downey. Checking accts. are about all im familiar with, I Got a sum of money last year and a monthly income. I have no idea about banking.I came in to start a savings acct.
I talked to vanesa rivera about what would be the best thing for me to do. She explained my options to me. The advantages and disadvantages,In a very detailed manner, so i had no misunderstandings. Her knowledge of her job, and her willingness to help and explain things way more than she had to was very much appreciated.Her friendliness and her attitude made this a very nice transaction. I cant say enough about the help she was.Very nice experience!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Yucca Valley Branch at Yucca Valley, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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They hate customers
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by DisgruntledExCust, Aug. 15, 2013
I banked with them for about 6 months before I couldn't handle it anymore. The last straw was last week I went in and Amber helped me. She was so rude to me because she apparently was about to go on break. She was texting and talking to the person next to her the entire time I was asking questions about my savings account. I came in the next day and closed my account. Unbelievable.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Yucca Valley Branch at Yucca Valley, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by DisgruntledExCust, Aug. 15, 2013
I banked with them for about 6 months before I couldn't handle it anymore. The last straw was last week I went in and Amber helped me. She was so rude to me because she apparently was about to go on break. She was texting and talking to the person next to her the entire time I was asking questions about my savings account. I came in the next day and closed my account. Unbelievable.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Yucca Valley Branch at Yucca Valley, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by ajll 2013-08-16 14:45:11
I AGREE!! I have been banking with us bank for over ten years. I Went into the US Bank Safeway on 46848 Mission blvd, on August 15th. My son and I both bank at US Bank and I wanted to put money into his account. I had the last 4 digits of his acct number and his SS #. The guy(with the glasses) told me he couldn't help me because I didn't have his entire acct #.
WHAT?? I said you can't look it up by his name. Oh no he tells me, we have been instructed by our manager to not look up accounts by name. WHAT??? I have been banking there for 9 years. The staff all knew me and would always provide me with excellent customer service including looking up my sons acct #. Now that they have changed staff and managers I will NO LONGER bank there. Don't these people realize they would not be in business without us as customers. HORRIBLE TERRIBLE customer service. I've heard for several months people complain about this US bank. I went on line and US bank has A LOT of bad reviews. 46848 Mission Blvd Safeway US bank.... SHAME ON YOU!!!! With many banks out there you would think customer service would be rated higher at this bank. I'm done like so many others I have read about.
WHAT?? I said you can't look it up by his name. Oh no he tells me, we have been instructed by our manager to not look up accounts by name. WHAT??? I have been banking there for 9 years. The staff all knew me and would always provide me with excellent customer service including looking up my sons acct #. Now that they have changed staff and managers I will NO LONGER bank there. Don't these people realize they would not be in business without us as customers. HORRIBLE TERRIBLE customer service. I've heard for several months people complain about this US bank. I went on line and US bank has A LOT of bad reviews. 46848 Mission Blvd Safeway US bank.... SHAME ON YOU!!!! With many banks out there you would think customer service would be rated higher at this bank. I'm done like so many others I have read about.
by cynthia43 2013-09-03 17:29:43
The worst bank ever..Horrible customer service..uninformed employees....unprofessional from the top down...as far as my encounters Federal way ...Overlakee..Tacoma top food location.University place Rude on top of everything .All in washington state. They clearly view clientsclients as.ag nuisance they no longer have to worry about.my small change.BEWARE if you bank with them check the changes they will make on their behalf to your account.
by Robot 2017-09-09 17:40:50
Why I think US Bank is a bad place to keep your money. I have been a customer of US Bank for 6 years, and for the most of that time the service was ok, but on the 24th of last month I received an email from them that my account was overdrawn, and charged an overdraft. I checked my account online; because I was sure I was still in the positive. I found an E-Check was made out to Home Depot that I did not authorize in fact the name, and address on the check was not mine, so I called US Bank to let them know the check was not mine they told me I should open a fraud case, so I went to US Bank the same day and filed a fraud investigation. I asked them how could someone write a check on my account without being a signer on my account, and the reply was “We can’t look at every check that comes in†I said ok, so you can give me my money and remove the overdraft, because obviously the check was not mine, and they replied “after the investigation has been filed†I waited several days, and then I noticed they added an extended overdraft fee. I am disabled, and living on SSI, and every dollar counts, and they were holding $83.60 of my grocery money. I called to find out why it was taking so long, and they said they had 10 “Business days†to complete the investigation. I sad ok I will wait 10 business days, but if I don’t get my money after that I will complain to anyone that will listen. Well Friday September 8th was 10 business days plus 1 extra day for Labor Day, and they are still holding my money. I feel like I am being victimized by my own bank. I realize that $83.60 is not much money to most people, but it is the difference between eating for 2 weeks or not...
Bank takes money from me any way it can
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by adco88, Feb. 07, 2011
This bank is a ripoff with incompetent personnel who give contradictory and inaccurate information. They are very slow to process deposits...even cash deposited thru an ATM can take five days. However they are VERY quick to process payments or withdrawals made on a debit card. Consequently, they get to charge you their BELOVED, inflated, hi-profit $33 or $66 overdraft fees.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Yucca Valley Branch at Yucca Valley, CA
4 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by adco88, Feb. 07, 2011
This bank is a ripoff with incompetent personnel who give contradictory and inaccurate information. They are very slow to process deposits...even cash deposited thru an ATM can take five days. However they are VERY quick to process payments or withdrawals made on a debit card. Consequently, they get to charge you their BELOVED, inflated, hi-profit $33 or $66 overdraft fees.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Yucca Valley Branch at Yucca Valley, CA
4 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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