U.S. Bank, OLATHE BRANCH
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959 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2202, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $662,906,418,000 |
| Total Deposits: | $528,517,873,000 |
| Total Equity Capital: | $63,537,409,000 |
| Total Domestic Office Deposits: | $522,040,717,000 |
| Net Income: | $6,462,042,000 |
| Quarterly Net Income: | $1,758,423,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
959 client reviews of U.S. Bank scored 2.5 out of 5.
customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Chantal, Nov. 19, 2014
I have had numerous issues with my online banking and being locked out. I have called the online number and then went to the bank. It is still not resolved. I also am trying to call my bank and only get a recording. Why don't people answer the phone? Where are the old days when you spoke to a person and not listened to a recording tell you no one is available on this line?! I have waited a long time in line often with only one teller working inside and one for drive thru. No good business. You are supposed to make life easier not stressful with your customers.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Olathe Branch at Olathe, KS
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Chantal, Nov. 19, 2014
I have had numerous issues with my online banking and being locked out. I have called the online number and then went to the bank. It is still not resolved. I also am trying to call my bank and only get a recording. Why don't people answer the phone? Where are the old days when you spoke to a person and not listened to a recording tell you no one is available on this line?! I have waited a long time in line often with only one teller working inside and one for drive thru. No good business. You are supposed to make life easier not stressful with your customers.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Olathe Branch at Olathe, KS
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Just a Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by srgeorge731, Jul. 24, 2012
This bank location has always been good to us. I can't really say that there is anything exceptional about the bank but they are always timely and kind. When we've had questions they've been willing to work with us and when we've needed new cards or a change of address we are in and out super fast.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Olathe Branch at Olathe, KS
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby srgeorge731, Jul. 24, 2012
This bank location has always been good to us. I can't really say that there is anything exceptional about the bank but they are always timely and kind. When we've had questions they've been willing to work with us and when we've needed new cards or a change of address we are in and out super fast.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Olathe Branch at Olathe, KS
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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