Home > New York Banks > Staten Island Banks > Santander Bank, N.A. Staten Island > Santander Bank, N.A., NEW DORP BRANCH
Santander Bank, N.A., NEW DORP BRANCH
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| Name: | Santander Bank, N.A. |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1907 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | BANCO SANTANDER SA |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 401, view all, view on map |
| Website: | www.santander.com |
| Total Assets: | $102,700,627,000 |
| Total Deposits: | $76,858,664,000 |
| Total Equity Capital: | $12,644,664,000 |
| Total Domestic Office Deposits: | $76,858,664,000 |
| Net Income: | $630,344,000 |
| Quarterly Net Income: | $120,970,000 |
| Return on Assets: | 1% |
| Return on Equity: | 5% |
| Quarterly Return on Equity: | 4% |
| More... | |
Client Review
77 client reviews of Santander Bank, N.A. scored 2 out of 5.
Horrid "Manager"
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by NotToday, Jan. 15, 2019
Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby NotToday, Jan. 15, 2019
Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
New Dorp Lane, Staten Island, NY Branch is terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ElenaAbl, Nov. 17, 2012
Horrible horrible horrible!! The tellers are the rudest people alive. Basically if you're not related to them, know them by name or suck up to them you will wait for hours and have them be unbelievable rude to you. I've been to a lot of Soveriegn banks over the years and the New Dorp lane branch is horrendous! Customer service is horrible! Not one person there knows what they're doing. I waited in line for 30 minutes!!!! While one teller was helping someone and the other 2 were standing around talking to each other. I couldn't believe it! Try to avoid that bank like the plague if you can.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ElenaAbl, Nov. 17, 2012
Horrible horrible horrible!! The tellers are the rudest people alive. Basically if you're not related to them, know them by name or suck up to them you will wait for hours and have them be unbelievable rude to you. I've been to a lot of Soveriegn banks over the years and the New Dorp lane branch is horrendous! Customer service is horrible! Not one person there knows what they're doing. I waited in line for 30 minutes!!!! While one teller was helping someone and the other 2 were standing around talking to each other. I couldn't believe it! Try to avoid that bank like the plague if you can.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Nicky444 2014-04-19 08:48:01
I went to the Eltingville Branch, in Staten Island ,NY, to make a deposit for the company I work for, while there, I asked the woman at the window, about my opening up a checking and Savings for myself personally. The woman went on a tirade, and started screaming at me with a British accent which she didn't have when I first spoke to her, she was saying crazy stuff, that I couldn't understand, I got my receipt and left, but not before I asked another teller what the other teller's name was. Martha Ruiz was the crazy woman's name, but why do you have crazy people working for you, I will not open an account of any kind with Santander as long as she is there, and I will ask my place of business to change to another bank until she is fired!
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