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Santander Bank, N.A., FIDELITY MUTUAL BRANCH
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| Name: | Santander Bank, N.A. |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1907 |
| FDIC Insurance: | 03/10/1938 |
| Holden By: | BANCO SANTANDER SA |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 412, view all, view on map |
| Website: | www.santander.com |
| Total Assets: | $100,487,977,000 |
| Total Deposits: | $74,579,393,000 |
| Total Equity Capital: | $11,687,456,000 |
| Total Domestic Office Deposits: | $74,579,393,000 |
| Net Income: | $263,038,000 |
| Quarterly Net Income: | $47,722,000 |
| Return on Equity: | 2% |
| Quarterly Return on Equity: | 2% |
| More... | |
Client Review
76 client reviews of Santander Bank, N.A. scored 2 out of 5.
Best Bank, Best People, Best Service (HAPPY CUSTOMER)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Hortaridis, May. 04, 2020
Dear All,
I can say that over the years I've almost always gone to the same Santander Bank location (Swampscott). I have had the privilege of working with the same people year after year who all smile and know me by name. The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners. The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well. If I ever have a problem the buck stops here. I always get 110% from these folks. None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!
Happy Customer!!!
AH
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Hortaridis, May. 04, 2020
Dear All,
I can say that over the years I've almost always gone to the same Santander Bank location (Swampscott). I have had the privilege of working with the same people year after year who all smile and know me by name. The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners. The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well. If I ever have a problem the buck stops here. I always get 110% from these folks. None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!
Happy Customer!!!
AH
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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HAPPY - Swampscott MA Customer for over 3 years!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AlexHMHD, Apr. 15, 2020
Dear All,
I can say that over the years I've almost always gone to the same Santander Bank location. I have had the privilege of working with the same people year after year who all smile and know me by name. The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners. The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well. If I ever have a problem the buck stops here. I always have gotten 110% from these folks. None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!
Happy Customer!!!
AH
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby AlexHMHD, Apr. 15, 2020
Dear All,
I can say that over the years I've almost always gone to the same Santander Bank location. I have had the privilege of working with the same people year after year who all smile and know me by name. The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners. The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well. If I ever have a problem the buck stops here. I always have gotten 110% from these folks. None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!
Happy Customer!!!
AH
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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Horrid "Manager"
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by NotToday, Jan. 15, 2019
Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby NotToday, Jan. 15, 2019
Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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