Regions Bank, Review

Average
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tommy1, May. 09, 2020

Regions... Not much different as other traditional banks, the advantage for me was the ability to open a Business account to my foreign corporation, they have a really NICE International department in Miami Area, understand foreign clients needs and adapt their policies to them. Warm personnel and very reliable tellers and bankers, Never had an issue or a complaint. I think they can improve the online banking to a more friendly and useful network, they look a bit outdated. Poor ATM limits, but if you are short of cash and need to make a cash deposit you can always swipe your debit card and get some hard cold cash at the moment. Really useful when needed to deposit into my Regions account. Hours are not ideal for a business owner that needs a bank open at saturday afternoon or a thursday 5-6 pm time. But nobody is perfect!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Please publish your phone number of this branch!
Overall Rating
Other Services
by customerbanker, Feb. 27, 2014

I dialed the 1-800 number that was in the phone directory, and after waiting and being shifted around for a while, I finally found out how to get the branch in Tullahoma's phone number. (On the first call, only the address would be given.)   On the second attempt,the number was finally obtained, but only to find out after dialing it, that is was disconnected. ( Wrong number given).   Then I went to the internet to try and find the phone number, and after googling, finally found it.   Needless to say, this is VERY inconvenient for me, your customer.   Please correct this.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Tullahoma Branch at Tullahoma, TN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

HORRIBLE CUSTOMER SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by piglet, Sep. 16, 2013

I travel extensively and make purchases from multiple vendors from multiple states at trade shows. Inevitably, the fraud department flags my Visa check card....then I am stuck because there is no way to contact either their fraud department or to speak to a "real, live person" outside of standard banking hours. THIS IS TOTALLY UNACCEPTABLE! I have tried to prevent this by going by my home branch on my way out of town and letting them know the situation...they state there is nothing they can do to prevent my card being shut down. I have been stuck having to sleep in my car and having to borrow cash from friends for fuel because they have no 24/7 customer service. As large an organization as Regions/Morgan Keegan is, there is no excuse for them not to have customer support around the clock, 365 days a year. On the positive side, the employees at my home branch in Ooltewah, TN are always friendly, polite, and courteous.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

cust service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by scotts77, Aug. 02, 2012

tellers always seem to be in a bad mood mood, no raport not offer to assist with anything else.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Pascagoula Branch at Pascagoula, MS
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Regions Bank Farragut
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ScootsJazz, May. 04, 2011

Regions is Regions. I invite you to check out their profits online. Fees too high and returns too low. Local Branch Managers are no longer able to make individual decisions or interact with customers on a personal basis. I suppose that is the way with our computerized world. The staff is friendly and courteous, but are just instuments of a conglomerate. I believe that I will find a locally owned bank or credit union within the next week. If money has to be spent, lost or saved keep it local!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Farragut Branch at Knoxville, TN
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment