Home > Pennsylvania Banks > State College Banks > PNC Bank State College > PNC Bank, N ATHERTON STREET BRANCH
PNC Bank, N ATHERTON STREET BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2329, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $556,138,962,000 |
| Total Deposits: | $433,565,511,000 |
| Total Equity Capital: | $53,454,729,000 |
| Total Domestic Office Deposits: | $433,072,738,000 |
| Net Income: | $6,200,272,000 |
| Quarterly Net Income: | $1,656,720,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Super fast and extremely friendly
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PcNemesis, Feb. 22, 2016
I lost my debit card on a Saturday night. Someone told me PNC North Atherton can replace your card immediately. And that they did. In addition to that they also helped me with other bank work by asking me productively if I also wanted to get that thing out of the way. Excellent stuff!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, N Atherton Street Branch at State College, PA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PcNemesis, Feb. 22, 2016
I lost my debit card on a Saturday night. Someone told me PNC North Atherton can replace your card immediately. And that they did. In addition to that they also helped me with other bank work by asking me productively if I also wanted to get that thing out of the way. Excellent stuff!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, N Atherton Street Branch at State College, PA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Bank clerks should be honest people
Overall Rating
Waiting Time
by yy51819987, May. 29, 2015
I went to PNC Bank N. Atherton Branch in State College around 1 pm for customer service, which can be done within 5 minutes. But I have waited for more than 30 minutes. This was not the worst part. During my waiting time, one female clerk (I don't wanna say her name, which I could) was on a phone call in her office. At the beginning, I assumed that it was an business phone call and it is more important. Until an male clerk came to the female clerk's office and ask her if I need help. The female clerk said "I asked her, and she didn't say anything". The male clerk came to talk to me and said they will be back to me in one sec. After only a few minutes, the female clerk came to help me. I said "I am sorry if you asked me earlier and I didn't hear you." She denied:"I didn't mean you. I mean her." We both know that there was no other customer waiting out there. I was the only one.
My point is that it is acceptable to wait for a little longer if all clerks are busy. But don't you think people working in banks should at least be honest?
* this reviewer has be with this bank for 3 - 10 years
* this review was made on PNC Bank, N Atherton Street Branch at State College, PA
9 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Timeby yy51819987, May. 29, 2015
I went to PNC Bank N. Atherton Branch in State College around 1 pm for customer service, which can be done within 5 minutes. But I have waited for more than 30 minutes. This was not the worst part. During my waiting time, one female clerk (I don't wanna say her name, which I could) was on a phone call in her office. At the beginning, I assumed that it was an business phone call and it is more important. Until an male clerk came to the female clerk's office and ask her if I need help. The female clerk said "I asked her, and she didn't say anything". The male clerk came to talk to me and said they will be back to me in one sec. After only a few minutes, the female clerk came to help me. I said "I am sorry if you asked me earlier and I didn't hear you." She denied:"I didn't mean you. I mean her." We both know that there was no other customer waiting out there. I was the only one.
My point is that it is acceptable to wait for a little longer if all clerks are busy. But don't you think people working in banks should at least be honest?
* this reviewer has be with this bank for 3 - 10 years
* this review was made on PNC Bank, N Atherton Street Branch at State College, PA
9 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great Customer Service at PNC
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WAClark, Oct. 17, 2012
PNC Bank N. Atherton Branch in State College has always treated us with the utmost respect and professionalism. They have gone out of their way to help. They are quick to solve problems and provide answers.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, N Atherton Street Branch at State College, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby WAClark, Oct. 17, 2012
PNC Bank N. Atherton Branch in State College has always treated us with the utmost respect and professionalism. They have gone out of their way to help. They are quick to solve problems and provide answers.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, N Atherton Street Branch at State College, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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