PNC Bank, KIRBY AND MATTIS FACILITY
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2329, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $556,138,962,000 |
| Total Deposits: | $433,565,511,000 |
| Total Equity Capital: | $53,454,729,000 |
| Total Domestic Office Deposits: | $433,072,738,000 |
| Net Income: | $6,200,272,000 |
| Quarterly Net Income: | $1,656,720,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Deliberately *SCAMMED* out of $475 by teller Brandon @ PNC Champaign, IL Kirby/Mattis Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by galactic25, Dec. 05, 2013
On Wednesday November 27th, '13 at the Champaign, IL Kirby/Mattis PNC Branch, I was deliberately scammed out of $475 by teller Brandon. I gave him bills to condense into $100's. He tried to call my $20 dollar bills $1 dollar bills and when I found out, he said it was a "mistake". I didn't even give him any $1 dollar bills. I got all of my money back, but I am letting everyone know to be aware of this scam by this teller. Bank manager Dave Henry is aware of the situation. Apparently Dave Henry thinks that is perfectly ok and believes it was a "mistake" and won't fire Brandon for that.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Kirby And Mattis Facility at Champaign, IL
7 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby galactic25, Dec. 05, 2013
On Wednesday November 27th, '13 at the Champaign, IL Kirby/Mattis PNC Branch, I was deliberately scammed out of $475 by teller Brandon. I gave him bills to condense into $100's. He tried to call my $20 dollar bills $1 dollar bills and when I found out, he said it was a "mistake". I didn't even give him any $1 dollar bills. I got all of my money back, but I am letting everyone know to be aware of this scam by this teller. Bank manager Dave Henry is aware of the situation. Apparently Dave Henry thinks that is perfectly ok and believes it was a "mistake" and won't fire Brandon for that.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Kirby And Mattis Facility at Champaign, IL
7 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Nms042688 2014-01-21 09:48:22
People are human just like you and I guarantee you've made mistakes in the course of your life. Sure it is frustrating when you are inconvenienced by someone else 's mistake but it is inevitable. Rather than assuming he was purposely trying to manipulate you, this teller deserves the benefit of the doubt and to be treated the way you would want to be treated if you were in his position. Were so quick to pounce on others for making mistakes and never stop to think about what might happen if we just simply treated others with the same compassion as we do our loved ones.
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