PNC Bank, CRYSTAL LAKE BRANCH
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420 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2378, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $557,463,343,000 |
| Total Deposits: | $428,985,450,000 |
| Total Equity Capital: | $50,108,085,000 |
| Total Domestic Office Deposits: | $428,490,983,000 |
| Net Income: | $5,836,901,000 |
| Quarterly Net Income: | $957,096,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
PNC Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ViewPointer, Aug. 28, 2013
After more than 12 years and over $5 millions in deposits, for any bank you should be a VIP, but not here! They would not approve my business a simple $50K line of credit, being a loyal customer all these years. Whenever they offered any lines or loans I declined since I had enough cash flow, so this time around I said sure I can use some money to relief my bottom line, only to my shock they came back and tell me I was denied, for a sum that happened to be smaller than my deposits this month alone, and about a fraction of my deposits this year with them. What is up with that, They want my money but cant use theirs., I am moving my accounts, only this time I have to pick a real bank that will work for me from day one. PNC what a shame, I felt betrayed. You know who I am.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Crystal Lake Branch at Crystal Lake, IL
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ViewPointer, Aug. 28, 2013
After more than 12 years and over $5 millions in deposits, for any bank you should be a VIP, but not here! They would not approve my business a simple $50K line of credit, being a loyal customer all these years. Whenever they offered any lines or loans I declined since I had enough cash flow, so this time around I said sure I can use some money to relief my bottom line, only to my shock they came back and tell me I was denied, for a sum that happened to be smaller than my deposits this month alone, and about a fraction of my deposits this year with them. What is up with that, They want my money but cant use theirs., I am moving my accounts, only this time I have to pick a real bank that will work for me from day one. PNC what a shame, I felt betrayed. You know who I am.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Crystal Lake Branch at Crystal Lake, IL
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
8 comments. Add a comment
Used to be a good branch, no longer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by badday, Aug. 23, 2013
TOday my husband was treated horribly by this bank after being a long time customer. It is like the new branch manager does not care about client retention at all. My husband closed his account today and I will also be closing it next week when I can get to the bank. I opened an account with them because of how friendly they were but this is no longer. It is horrible at this branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Crystal Lake Branch at Crystal Lake, IL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby badday, Aug. 23, 2013
TOday my husband was treated horribly by this bank after being a long time customer. It is like the new branch manager does not care about client retention at all. My husband closed his account today and I will also be closing it next week when I can get to the bank. I opened an account with them because of how friendly they were but this is no longer. It is horrible at this branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Crystal Lake Branch at Crystal Lake, IL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
AMAZING
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BBOP, May. 24, 2012
I have to say after leaving a bank I've been with for years, I was shocked and surprised to see how amazing the people at the crystal lake bank are. Mike took hours out of his day to make sure things were right for me. THANK YOU AMAZING Mike, I also will direct everyone to you. Betty Jo
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Crystal Lake Branch at Crystal Lake, IL
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BBOP, May. 24, 2012
I have to say after leaving a bank I've been with for years, I was shocked and surprised to see how amazing the people at the crystal lake bank are. Mike took hours out of his day to make sure things were right for me. THANK YOU AMAZING Mike, I also will direct everyone to you. Betty Jo
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Crystal Lake Branch at Crystal Lake, IL
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by ViewPointer 2013-08-29 00:05:51
Mike was nice but he left the Bank months ago. it went all down hill
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