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PNC Bank, Review
PNC Bank, Review
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I am so thankful we moved to PNC from 5/3rd !!!
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by Subho, Aug. 28, 2012
I have had a banking relationship with 5/3 rd bank for over 14 years and yet I continued to get indifferent service from them and when my wife who was new to the country decided to open a new bank a/c we decided to give PNC a try. We were so taken by the friendliness of the staff at their Cherokee Triangle location, that we went on to move our safe deposit box over from 5/3rd bank and eventually both my checking and savings accounts.
In full disclosure we have yet to apply for loan from them but our retail banking experience with PNC has been nothing but commendable.
Olga, one of the managers on staff at this location is simply outstanding. She's not only helped us with planning advice and has always stepped up to address any and all exceptions that have showed up over the course of the 24 months both my wife & I have been customers. Danielle & Padua has been also been great to deal with.
This was just our way to say "Thank You" to the friendly staff at PNC's Cherokee Triangle location.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Subho, Aug. 28, 2012
I have had a banking relationship with 5/3 rd bank for over 14 years and yet I continued to get indifferent service from them and when my wife who was new to the country decided to open a new bank a/c we decided to give PNC a try. We were so taken by the friendliness of the staff at their Cherokee Triangle location, that we went on to move our safe deposit box over from 5/3rd bank and eventually both my checking and savings accounts.
In full disclosure we have yet to apply for loan from them but our retail banking experience with PNC has been nothing but commendable.
Olga, one of the managers on staff at this location is simply outstanding. She's not only helped us with planning advice and has always stepped up to address any and all exceptions that have showed up over the course of the 24 months both my wife & I have been customers. Danielle & Padua has been also been great to deal with.
This was just our way to say "Thank You" to the friendly staff at PNC's Cherokee Triangle location.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
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Annese3
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by annese3, Aug. 25, 2012
I usually go to the branch at Montgomery and Union Cemetery where I always get excellent customer service. Yesterday I found myself in a hurry (which was my downfall) and used the ATM at Harper's Point. I could try to explain the course of events but it would take too long. Let's just say it turned into a "train wreck" of my own making. I went into the branch and was greeted by a very pleasant teller (I did not get her name) who began trying to untangle the mess but ended up turning me over to Jeff who deals with ATM operations. Jeff went out of his way to make sure he fixed my 2 mistakes as well as keeping enough in my account for dinner until the other checks cleared. (by the way Jeff we had tacos) Everyone was polite and more than patient! During the whole process 3 customers were greeted by name and friendly banter. The tellers behind the counters yesterday were complete professionals. Thanks again guys!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Harpers Point Branch at Cincinnati, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby annese3, Aug. 25, 2012
I usually go to the branch at Montgomery and Union Cemetery where I always get excellent customer service. Yesterday I found myself in a hurry (which was my downfall) and used the ATM at Harper's Point. I could try to explain the course of events but it would take too long. Let's just say it turned into a "train wreck" of my own making. I went into the branch and was greeted by a very pleasant teller (I did not get her name) who began trying to untangle the mess but ended up turning me over to Jeff who deals with ATM operations. Jeff went out of his way to make sure he fixed my 2 mistakes as well as keeping enough in my account for dinner until the other checks cleared. (by the way Jeff we had tacos) Everyone was polite and more than patient! During the whole process 3 customers were greeted by name and friendly banter. The tellers behind the counters yesterday were complete professionals. Thanks again guys!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Harpers Point Branch at Cincinnati, OH
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Inept Employees - Very Poor Customer Service
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by kevrcal, Aug. 24, 2012
I was appointed guardian of my aunt by a court in Illinois and moved her here. At the time that she moved here, her bank was PNC in Pennsylvania. I went to the branch in Buffalo Grove, Illinois, thinking that it would be easier to deal with the same bank. I was quite mistaken.
After 4 months, I am still struggling to resolve all of the problems. Here is a list of problems:
1. The two accounts in Pennsylvania were set up incorrectly, and the account that I set up for her at the Buffalo Grove branch was also setup incorrectly. I am still trying to fix these problems.
2. I have been to the Buffalo Grove branch 6 times in 4 months. I have dealt with 5 different employees in that time, 2 of whom are no longer with PNC bank. Every time I go in, it is like starting all over, as they don’t even accept my word that I am a client. One banker who is thankfully not there any more admitted to me that it was his first day and he did not know what to do. If that is so, why was I referred to him in the first place.
3. Some of the problems stem from Social Security, that is, PNC’s erroneous idea of Social Security Rules. Despite the fact that I checked with different officials and found the correct information, the assistant manager assures me that the Social Security agents are incorrect in their knowledge of the rules.
My advice: if you are ever tempted to use PNC bank, run quickly in the other direction!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Buffalo Grove/ Dundee Branch at Buffalo Grove, IL
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Overall Rating Other Servicesby kevrcal, Aug. 24, 2012
I was appointed guardian of my aunt by a court in Illinois and moved her here. At the time that she moved here, her bank was PNC in Pennsylvania. I went to the branch in Buffalo Grove, Illinois, thinking that it would be easier to deal with the same bank. I was quite mistaken.
After 4 months, I am still struggling to resolve all of the problems. Here is a list of problems:
1. The two accounts in Pennsylvania were set up incorrectly, and the account that I set up for her at the Buffalo Grove branch was also setup incorrectly. I am still trying to fix these problems.
2. I have been to the Buffalo Grove branch 6 times in 4 months. I have dealt with 5 different employees in that time, 2 of whom are no longer with PNC bank. Every time I go in, it is like starting all over, as they don’t even accept my word that I am a client. One banker who is thankfully not there any more admitted to me that it was his first day and he did not know what to do. If that is so, why was I referred to him in the first place.
3. Some of the problems stem from Social Security, that is, PNC’s erroneous idea of Social Security Rules. Despite the fact that I checked with different officials and found the correct information, the assistant manager assures me that the Social Security agents are incorrect in their knowledge of the rules.
My advice: if you are ever tempted to use PNC bank, run quickly in the other direction!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Buffalo Grove/ Dundee Branch at Buffalo Grove, IL
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Horrible Customer Service
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by fran4642, Aug. 24, 2012
I called the 96th St, Fishers location and asked about having a document notarized. I was told that they would notarize my document as long as I was a PNC customer and that I would not incurr a fee for this service. So I made a visit to the the 96th Street, Fishers location and was told by a teller that they could not notarize any documents that were not PNC related. The teller was in the process of running the drive thru at the same time of waiting on me. My presence seem to annoy her. I left this location and went two blocks to find a Chase bank. I am not a customer of Chase bank but thought I would go in and ask them if they could notarize my document. Needless to say, they not only notarize my document but didn't charge me a fee AND provided me with top notch customer service. I decided to go back to PNC and tell them about my experience. I ended up speaking with the branch manager - Wen. He gave me the impression that he could have cared less. Their policy is not to notorize documents unrelated to PNC as they do not want to be held liable for the contents of the document. Clearly, they are not aware of what a notary is used for. They are validating that person in front of them signed the document. The contents of the document has NOTHING to do with the notary. This has been the worst customer service I've ever experienced. I am in the process of moving my account to Chase.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fishers Branch at Fishers, IN
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Overall Rating Office Environment & Staffby fran4642, Aug. 24, 2012
I called the 96th St, Fishers location and asked about having a document notarized. I was told that they would notarize my document as long as I was a PNC customer and that I would not incurr a fee for this service. So I made a visit to the the 96th Street, Fishers location and was told by a teller that they could not notarize any documents that were not PNC related. The teller was in the process of running the drive thru at the same time of waiting on me. My presence seem to annoy her. I left this location and went two blocks to find a Chase bank. I am not a customer of Chase bank but thought I would go in and ask them if they could notarize my document. Needless to say, they not only notarize my document but didn't charge me a fee AND provided me with top notch customer service. I decided to go back to PNC and tell them about my experience. I ended up speaking with the branch manager - Wen. He gave me the impression that he could have cared less. Their policy is not to notorize documents unrelated to PNC as they do not want to be held liable for the contents of the document. Clearly, they are not aware of what a notary is used for. They are validating that person in front of them signed the document. The contents of the document has NOTHING to do with the notary. This has been the worst customer service I've ever experienced. I am in the process of moving my account to Chase.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fishers Branch at Fishers, IN
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by Lydia 2015-08-16 07:37:11
Same thing happened to us: husband called PNC (we are customers and it was a matter of convenience to go there rather than drive miles to the attorney's office) to determine whether they could notarize a limited POA in order for our real estate attorney to sign documents in our absence. The customer rep informed my husband that PNC could notarize that document. When I arrived, was told they only provide notary services for in-house documents. When I spoke with the bank manager, all she wanted to do was discuss her 30 years in banking. I've spoken with rep's from the Secretary of State and the DuPage County Clerks office and 'technically' as a public servant, a notary cannot limit notary services. If a bank is going to set limits on what they will/will not notarize, I believe it must be stated up front (i.e.during a phone call); the fact that they don't suggests they know it is unlawful to do so. Deceptive to say the least.
Terrible Customer Service -Stay Away
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by Michael55, Aug. 23, 2012
Terrible - for some reason, do not view themselves as being in the customer service business - take the attitude that you need them more than they need you. Be smart, avoid the excess fees and terrible service - go to a credit union.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Noblesville Branch at Noblesville, IN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Michael55, Aug. 23, 2012
Terrible - for some reason, do not view themselves as being in the customer service business - take the attitude that you need them more than they need you. Be smart, avoid the excess fees and terrible service - go to a credit union.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Noblesville Branch at Noblesville, IN
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They lie and they dont care who it hurts.
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by kevinowings1976, Aug. 17, 2012
My best friends grandma passed away and he was the benefactor to her stuff. He lost his mom and dad 10 years earlier. He ask me since he didnt have a bank account if he could sign it to me and then when it went through give him the money. So i call PNC Evanston IL. they said not an issue i hop in a cab with my friend it cost me $25 to get there. Then they said well we have to have a bank manager here to except it. They failed to mention that when i called. So then i had to take a cab back to the shop i own. so now i am out $50 and my friend $150 thousand. Sorry James i tried.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Broadway/Berwyn Branch at Chicago, IL
2 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kevinowings1976, Aug. 17, 2012
My best friends grandma passed away and he was the benefactor to her stuff. He lost his mom and dad 10 years earlier. He ask me since he didnt have a bank account if he could sign it to me and then when it went through give him the money. So i call PNC Evanston IL. they said not an issue i hop in a cab with my friend it cost me $25 to get there. Then they said well we have to have a bank manager here to except it. They failed to mention that when i called. So then i had to take a cab back to the shop i own. so now i am out $50 and my friend $150 thousand. Sorry James i tried.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Broadway/Berwyn Branch at Chicago, IL
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by thinkabit 2013-08-15 15:54:07
They should have asked you the specific abouts the check, but if you thought you were going to go into a bank and deposit a check made payable to SOMEONE ELSE into YOUR account for $150K, then you really don't have a good grasp on banking. NO ONE at ANY BANK in their RIGHT MIND would allow that EVER.
If James doesn't have his own account and didn't think he should get one for 150k, there's something shady with this James character. Trust me, by rejecting you they did you a favor. Better to be out $50 as opposed to $150k.
And how would you have given that to him when (I should say IF) it cleared you account? CASH??? You know, the bank doesn't allow that. So either you take it out in increments over time or you give him a check. Defeats the purpose, huh?
Yeah... you should definitely be thanking them. They saved you a headache... and note to YOU personally... don't be so willing to accept ever billy-boo and sally-sob story you hear and do things like this for friends because in the end you are accountable and you are the one endng up played.
I'm just saying.
If James doesn't have his own account and didn't think he should get one for 150k, there's something shady with this James character. Trust me, by rejecting you they did you a favor. Better to be out $50 as opposed to $150k.
And how would you have given that to him when (I should say IF) it cleared you account? CASH??? You know, the bank doesn't allow that. So either you take it out in increments over time or you give him a check. Defeats the purpose, huh?
Yeah... you should definitely be thanking them. They saved you a headache... and note to YOU personally... don't be so willing to accept ever billy-boo and sally-sob story you hear and do things like this for friends because in the end you are accountable and you are the one endng up played.
I'm just saying.
terrible
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by slimane01us, Aug. 07, 2012
pnc bank at,4650 East Broad Street,
Columbus OH 43213,,will never go back again,,
im soo mad,,bought a car and ,, went with the lady who sold me the car to do the notairy seal,,the cleck who does the seal is called derek,he didnt even received us on a office,,he just did it behind his counter,he just said filled the title and i will do the seal,he left us for and comes back , put the stamp and said you good to go,,,,once done,i drove to transfer the title on my name,,bigg surprise,,the clerck at the title agency,,wrote on big letters(seller come in for affidavite,)cause the line in the top concerning the seller was supposed to be filled said the clerk at the title agency,, derek from pnc didnt check the title before puting the seal in it,,i goes back to them and his manager the lady told me,,we are not responsable for what you guys write or dont ,,and we do this for free,,i cant believe it,,defending him this way,, and teeling me that they can sc.. me,,because there is no charge???i will never go there again,,impofessional,,
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Broad-Hamilton Branch at Columbus, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Other Servicesby slimane01us, Aug. 07, 2012
pnc bank at,4650 East Broad Street,
Columbus OH 43213,,will never go back again,,
im soo mad,,bought a car and ,, went with the lady who sold me the car to do the notairy seal,,the cleck who does the seal is called derek,he didnt even received us on a office,,he just did it behind his counter,he just said filled the title and i will do the seal,he left us for and comes back , put the stamp and said you good to go,,,,once done,i drove to transfer the title on my name,,bigg surprise,,the clerck at the title agency,,wrote on big letters(seller come in for affidavite,)cause the line in the top concerning the seller was supposed to be filled said the clerk at the title agency,, derek from pnc didnt check the title before puting the seal in it,,i goes back to them and his manager the lady told me,,we are not responsable for what you guys write or dont ,,and we do this for free,,i cant believe it,,defending him this way,, and teeling me that they can sc.. me,,because there is no charge???i will never go there again,,impofessional,,
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Broad-Hamilton Branch at Columbus, OH
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Always pleased with their service
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by romeoxcat, Jul. 30, 2012
Every time that I go into this branch I receive great service. They are polite and professional. Every single person that I have come into contact with in the branch has provided me with great service.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, North Naperville Branch at Naperville, IL
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby romeoxcat, Jul. 30, 2012
Every time that I go into this branch I receive great service. They are polite and professional. Every single person that I have come into contact with in the branch has provided me with great service.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, North Naperville Branch at Naperville, IL
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Everyone there is amazing!
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by SaraB, Jul. 25, 2012
Every time I go in there they recognize me, ask me about my college and work; they're very personal and sweet and I absolutely love it! They've been pestering me to get direct deposit so I could get better benefits from my checking account. Naomi called me up and we chatted and she was very informative and told me multiple times that all she wanted was the best for me. How can customer service get any better than that?
* this reviewer has be with this bank for 3 - 10 years
* this review was made on PNC Bank, Martin Branch at Martin, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SaraB, Jul. 25, 2012
Every time I go in there they recognize me, ask me about my college and work; they're very personal and sweet and I absolutely love it! They've been pestering me to get direct deposit so I could get better benefits from my checking account. Naomi called me up and we chatted and she was very informative and told me multiple times that all she wanted was the best for me. How can customer service get any better than that?
* this reviewer has be with this bank for 3 - 10 years
* this review was made on PNC Bank, Martin Branch at Martin, MI
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Racist Staff Abuses Customer.
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by DPUStudent, Jul. 23, 2012
Wanted to cash a check from the IRS. My name and address are entirely correct, but as a student I include my school's UB box on it as well. The woman at the counter, claimed to be the boss of this branch, insisted that the check has to be cashed by my school, NOT ME, because it has my school's name on it!!! She said I had to confirm with my school, then I could cash my check. So I did. My school's administrator called her but that woman insisted that the address was not correct and I could never cash the check!!! So I rushed back and from from the bank the 3rd time under 109 degree and COULD NOT PUT MY MONEY IN MY ACCOUNT! That PNC woman was hostile the entire time and LIED to me. She really knew how to treat a prospective long-term customer with zero respect I'm so amazed. Save your self the problem with an online high-interest bank and skip PNC for your sanity!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Putnam Plaza at Greencastle, IN
7 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DPUStudent, Jul. 23, 2012
Wanted to cash a check from the IRS. My name and address are entirely correct, but as a student I include my school's UB box on it as well. The woman at the counter, claimed to be the boss of this branch, insisted that the check has to be cashed by my school, NOT ME, because it has my school's name on it!!! She said I had to confirm with my school, then I could cash my check. So I did. My school's administrator called her but that woman insisted that the address was not correct and I could never cash the check!!! So I rushed back and from from the bank the 3rd time under 109 degree and COULD NOT PUT MY MONEY IN MY ACCOUNT! That PNC woman was hostile the entire time and LIED to me. She really knew how to treat a prospective long-term customer with zero respect I'm so amazed. Save your self the problem with an online high-interest bank and skip PNC for your sanity!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Putnam Plaza at Greencastle, IN
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RUDE...RUDE...RUDE
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by kjhcmom, Jul. 13, 2012
Deposited $750 cash into my checking account at this branch at 3:15 today. Got ready to go to the grocery store and money is not credited. Called the bank and talked to Andy who was the rudest. When I asked why they didn't inform customers they would not have access to deposited money due to computer problems his response was "I don't know why someone didn't tell you." When I asked if he knew how long before computers would be down I was told "I don't have a crystal ball." Called branch manager Joel....no satisfaction. ANOTHER unhappy PNC customer....
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Westerville Branch at Westerville, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kjhcmom, Jul. 13, 2012
Deposited $750 cash into my checking account at this branch at 3:15 today. Got ready to go to the grocery store and money is not credited. Called the bank and talked to Andy who was the rudest. When I asked why they didn't inform customers they would not have access to deposited money due to computer problems his response was "I don't know why someone didn't tell you." When I asked if he knew how long before computers would be down I was told "I don't have a crystal ball." Called branch manager Joel....no satisfaction. ANOTHER unhappy PNC customer....
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Westerville Branch at Westerville, OH
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Mr.
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by Jones, Jul. 13, 2012
My husband I went to this bank seeking financial counseling. The greetings were fine. Lots of hype. But after 2 meetings, we walked away with very little in the way of directive assistance. In fact, we were advised in ways that actually caused us further financial problems. Bankers tell lies. If you are not aware of this, then you are very young and inexperienced. So expect bankers to lure you in with false promises. But to give ridiculous financial advice to those who are truly struggling in this economy is unconscionable. If you are not wealthy, do not bank here. If you wealthy, the staff will kiss your back side. That is the banker's job; PR and to make money for their employer. Since this seems to be the status quo of the industry, I am hard-pressed to recommend any other banks. After all, there are very few to choose from these days.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Lakewood-Detroit Branch at Lakewood, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jones, Jul. 13, 2012
My husband I went to this bank seeking financial counseling. The greetings were fine. Lots of hype. But after 2 meetings, we walked away with very little in the way of directive assistance. In fact, we were advised in ways that actually caused us further financial problems. Bankers tell lies. If you are not aware of this, then you are very young and inexperienced. So expect bankers to lure you in with false promises. But to give ridiculous financial advice to those who are truly struggling in this economy is unconscionable. If you are not wealthy, do not bank here. If you wealthy, the staff will kiss your back side. That is the banker's job; PR and to make money for their employer. Since this seems to be the status quo of the industry, I am hard-pressed to recommend any other banks. After all, there are very few to choose from these days.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Lakewood-Detroit Branch at Lakewood, OH
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TERRIFIC CUSTOMER SERVICE
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by AshleyM, Jul. 06, 2012
I am from out of state and this branch made me feel more welcome than any other PNC I have ever been to before!! They were very helpful, understanding and courteous. I would reccomend Kenilworth PNC to any and everyone! Did I mention they have free checking??! Great job to the entire staff!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Kenilworth Branch at Kenilworth, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby AshleyM, Jul. 06, 2012
I am from out of state and this branch made me feel more welcome than any other PNC I have ever been to before!! They were very helpful, understanding and courteous. I would reccomend Kenilworth PNC to any and everyone! Did I mention they have free checking??! Great job to the entire staff!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Kenilworth Branch at Kenilworth, NJ
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Excellent help.
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by Nicholas, Jul. 05, 2012
I walked into a PNC bank today hoping to open a new free checking account. The teller at the front had a great attitude before she even realized I was a new customer. After being directed to talk to one of the other bankers I had to wait a few minutes but was assisted as soon as possible. Even though there were only two of them on duty they moved quickly, efficiently, and thoroughly. The man who helped me, Matt Bobillo, easily helped me choose the account that was perfect for me. He took into account every need that I had, and then explained the inter workings of the account in lay-man's terms that I could understand. I had a long list of questions, but he answered most of them in his explenation, and then easily answered the questions I did have. I have no doubt that my short term and long term fiscal matters are in great hands. Friendly staff and great customer service that are willing to help a college student out. Would reccomend to everyone I know.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, New Carlisle Branch at New Carlisle, OH
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Nicholas, Jul. 05, 2012
I walked into a PNC bank today hoping to open a new free checking account. The teller at the front had a great attitude before she even realized I was a new customer. After being directed to talk to one of the other bankers I had to wait a few minutes but was assisted as soon as possible. Even though there were only two of them on duty they moved quickly, efficiently, and thoroughly. The man who helped me, Matt Bobillo, easily helped me choose the account that was perfect for me. He took into account every need that I had, and then explained the inter workings of the account in lay-man's terms that I could understand. I had a long list of questions, but he answered most of them in his explenation, and then easily answered the questions I did have. I have no doubt that my short term and long term fiscal matters are in great hands. Friendly staff and great customer service that are willing to help a college student out. Would reccomend to everyone I know.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, New Carlisle Branch at New Carlisle, OH
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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customer
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by mad1, Jul. 05, 2012
The worst branch to go to rude people and tell lies. For wat reason I'd nevergo back to that branch they Are rude!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Adams Morgan Branch at Washington, DC
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mad1, Jul. 05, 2012
The worst branch to go to rude people and tell lies. For wat reason I'd nevergo back to that branch they Are rude!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Adams Morgan Branch at Washington, DC
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
customer
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by mad1, Jul. 05, 2012
The worst branch to go to rude people and tell lies. For wat reason I'd nevergo back to that branch they Are rude!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Adams Morgan Branch at Washington, DC
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mad1, Jul. 05, 2012
The worst branch to go to rude people and tell lies. For wat reason I'd nevergo back to that branch they Are rude!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Adams Morgan Branch at Washington, DC
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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all employees
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by jannie, Jun. 15, 2012
I love this bank and the people that work there... Piet always welcomes me as well as Paul and AJ.. I receive great personal service..
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Royal Palm Beach Boulevard Branch at West Palm Beach, FL
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jannie, Jun. 15, 2012
I love this bank and the people that work there... Piet always welcomes me as well as Paul and AJ.. I receive great personal service..
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Royal Palm Beach Boulevard Branch at West Palm Beach, FL
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Mount Airy, MD PNC is wonderful!
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by Paris137, Jun. 14, 2012
It is always a pleasure doing business in this branch. The people are warm and friendly. They are also eager to assist and very helpful!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Airy Branch at Mount Airy, MD
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Paris137, Jun. 14, 2012
It is always a pleasure doing business in this branch. The people are warm and friendly. They are also eager to assist and very helpful!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Airy Branch at Mount Airy, MD
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Teresa Finley
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by Teresa, Jun. 12, 2012
My branch of PNC Bank is on Oceanshore Blvd in Ormond by the Sea and the Staff and Bank Manager are excellent! always very helpful and always quick with answers to any questions. Always quick to put things right if there's a problem and always courteous even when you are upset!! Awsome customer service wouldn't bank anywhere else! I know all the faces there just don't remember names well. They remember me by name though!!! Great job all of you!! Now if I could get my interest down a bit on my credit cards I would be ecstatic!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ormond By The Sea Branch at Ormond Beach, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Teresa, Jun. 12, 2012
My branch of PNC Bank is on Oceanshore Blvd in Ormond by the Sea and the Staff and Bank Manager are excellent! always very helpful and always quick with answers to any questions. Always quick to put things right if there's a problem and always courteous even when you are upset!! Awsome customer service wouldn't bank anywhere else! I know all the faces there just don't remember names well. They remember me by name though!!! Great job all of you!! Now if I could get my interest down a bit on my credit cards I would be ecstatic!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ormond By The Sea Branch at Ormond Beach, FL
Was this review helpful to you? Yes, No Report Abuse
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All it takes is one negative person
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by rinnyj, Jun. 12, 2012
The Vice President, Karen Vergos is horrible. Every time I call to speak with her she is unavailable. She micromanage my account without asking and she place holds on my accounts for the maximum amount of time instead of next day deposit. I think she is racist.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Roland Park Branch at Baltimore, MD
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rinnyj, Jun. 12, 2012
The Vice President, Karen Vergos is horrible. Every time I call to speak with her she is unavailable. She micromanage my account without asking and she place holds on my accounts for the maximum amount of time instead of next day deposit. I think she is racist.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Roland Park Branch at Baltimore, MD
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Banker123 2013-07-04 23:10:05
This is a slanderous comment that is just not true. This is a ridiculous and untrue accusation...not to mention disturbing that anyone can randomly write whatever comes to mind and expects people to believe it.
It is pathetic that this website even allows this. They were asked to remove this slanderous comment and they refused.
It is pathetic that this website even allows this. They were asked to remove this slanderous comment and they refused.
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