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JPMorgan Chase Bank, ROCKFORD NORTH MAIN BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4995, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,459,261,000,000 |
| Total Deposits: | $2,516,998,000,000 |
| Total Equity Capital: | $312,794,000,000 |
| Total Domestic Office Deposits: | $2,042,646,000,000 |
| Net Income: | $52,502,000,000 |
| Quarterly Net Income: | $12,445,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Justin is the worst employee
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lovelylady23, Feb. 08, 2014
Chase is the absolute worst bank I've ever been to. Especially this location. I will be closing an account with them soon. A man named Justin was so unhelpful, rude, tired, and he did not care about me at all. My account wasnt letting me withdraw money I deposited from my check. I went to see what was going on and Justin said he would help me at his desk because he had to verify with the bank the check my employer gave me. So he called the other bank, said unfortunately we cant give you your money, didnt say why and when I asked he said hes not allowed to tell me. Long story short. I went to another chase bank and they helped.me but I should be able to do what I want with my money and not have to verify with my employer and call chase bank with my employer on the phone to tell them yes its a real check. So chase bank is holding money and they hire people like Justin who are rude and unhelpful. He also said snarky comments to.me like "youve had problems in the past with withdrawing from your savings so im just letting u know u shouldn't do that anymore because there will be a 5 dollar fee". I hate chase. They dont care about you. Just their money.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Rockford North Main Branch at Rockford, IL
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lovelylady23, Feb. 08, 2014
Chase is the absolute worst bank I've ever been to. Especially this location. I will be closing an account with them soon. A man named Justin was so unhelpful, rude, tired, and he did not care about me at all. My account wasnt letting me withdraw money I deposited from my check. I went to see what was going on and Justin said he would help me at his desk because he had to verify with the bank the check my employer gave me. So he called the other bank, said unfortunately we cant give you your money, didnt say why and when I asked he said hes not allowed to tell me. Long story short. I went to another chase bank and they helped.me but I should be able to do what I want with my money and not have to verify with my employer and call chase bank with my employer on the phone to tell them yes its a real check. So chase bank is holding money and they hire people like Justin who are rude and unhelpful. He also said snarky comments to.me like "youve had problems in the past with withdrawing from your savings so im just letting u know u shouldn't do that anymore because there will be a 5 dollar fee". I hate chase. They dont care about you. Just their money.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Rockford North Main Branch at Rockford, IL
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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