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JPMorgan Chase Bank, FIRESTONE BANKING CENTER
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4995, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,459,261,000,000 |
| Total Deposits: | $2,516,998,000,000 |
| Total Equity Capital: | $312,794,000,000 |
| Total Domestic Office Deposits: | $2,042,646,000,000 |
| Net Income: | $52,502,000,000 |
| Quarterly Net Income: | $12,445,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 16% |
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Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Horrible Branch Manager in Firestone, CO
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by yogabbagabba, Apr. 23, 2011
Sandra Escobar is a horrible branch manager and should not be working in any type of customer service role at all. She is unfriendly, stuck up, and is not a leader for the employees under her. My husband and I went into her branch and requested that a document be notarized. She told us that she was not a notary public and that we would have to wait for a personal banker who was a notary. After 20 minutes the personal banker then had to go up to the branch manager and tell her that there were two people waiting and that she (the branch manager) needed to help us. We were there first and she took the other gentleman before us. She has no clue what good customer service is and is not a good role model for her employees. She needs to realize that the customers pay her salary and her service she provides is flat out unacceptable.
* this review was made on JPMorgan Chase Bank, Firestone Banking Center at Longmont, CO
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby yogabbagabba, Apr. 23, 2011
Sandra Escobar is a horrible branch manager and should not be working in any type of customer service role at all. She is unfriendly, stuck up, and is not a leader for the employees under her. My husband and I went into her branch and requested that a document be notarized. She told us that she was not a notary public and that we would have to wait for a personal banker who was a notary. After 20 minutes the personal banker then had to go up to the branch manager and tell her that there were two people waiting and that she (the branch manager) needed to help us. We were there first and she took the other gentleman before us. She has no clue what good customer service is and is not a good role model for her employees. She needs to realize that the customers pay her salary and her service she provides is flat out unacceptable.
* this review was made on JPMorgan Chase Bank, Firestone Banking Center at Longmont, CO
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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