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JPMorgan Chase Bank, EVANS & STONE OAK BANKING CTR BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4995, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,459,261,000,000 |
| Total Deposits: | $2,516,998,000,000 |
| Total Equity Capital: | $312,794,000,000 |
| Total Domestic Office Deposits: | $2,042,646,000,000 |
| Net Income: | $52,502,000,000 |
| Quarterly Net Income: | $12,445,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 16% |
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Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Not worth wasting your time
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sjswing1, Feb. 20, 2011
The service at this branch sucks. We have had the same bankfor over 10 years but it is out of state. We opened a checking account at this bank so it would be easier to get a certified check for our down payment. We had this account for about 7 months when i deposited 3 checks in 1 week. Two of the checks were 3rd party checks, they were out of state checks,went through just fine. I wrote a check out of my out of state account and they put a hold on it for 2 weeks. When i took a copy of my bank statement in showing that it had cleared my account 2 days after i deposited in the chase account, they said there was nothing they could do. I told them i would be closing out my account after their on my check was over, they said ok. I asked to speak to the manager but she was too busy. The day after the hold was over i went in and closed the account. They didn't really have anything to say other then that is their policy, holding peoples money for as long as they want. I see that customer service is not their best trait. I am glad that our morgage is with someone else.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Evans & Stone Oak Banking Center at San Antonio, TX
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sjswing1, Feb. 20, 2011
The service at this branch sucks. We have had the same bankfor over 10 years but it is out of state. We opened a checking account at this bank so it would be easier to get a certified check for our down payment. We had this account for about 7 months when i deposited 3 checks in 1 week. Two of the checks were 3rd party checks, they were out of state checks,went through just fine. I wrote a check out of my out of state account and they put a hold on it for 2 weeks. When i took a copy of my bank statement in showing that it had cleared my account 2 days after i deposited in the chase account, they said there was nothing they could do. I told them i would be closing out my account after their on my check was over, they said ok. I asked to speak to the manager but she was too busy. The day after the hold was over i went in and closed the account. They didn't really have anything to say other then that is their policy, holding peoples money for as long as they want. I see that customer service is not their best trait. I am glad that our morgage is with someone else.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Evans & Stone Oak Banking Center at San Antonio, TX
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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