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HomeTrust Bank, JOHNSON CITY BRANCH
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5 client reviews
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| Name: | HomeTrust Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1926 |
| FDIC Insurance: | 08/27/1948 |
| Holden By: | HOMETRUST BANCSHARES INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 36, view all, view on map |
| Website: | www.htb.com |
| Total Assets: | $4,670,504,000 |
| Total Deposits: | $3,708,389,000 |
| Total Equity Capital: | $538,220,000 |
| Total Domestic Office Deposits: | $3,708,389,000 |
| Net Income: | $28,750,000 |
| Quarterly Net Income: | $13,074,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
5 client reviews of HomeTrust Bank scored 2.5 out of 5.
Bye
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Notgoodatthejob, Sep. 26, 2018
Do not know how to handle anything but very simple transactions. Anything complicated is a dilemma. Do not use.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Notgoodatthejob, Sep. 26, 2018
Do not know how to handle anything but very simple transactions. Anything complicated is a dilemma. Do not use.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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customer
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by janis, May. 22, 2015
Staff knows my name, always appear eager to help. As friendly and helpful as I remember hometown bank being 40 years ago. Very different experience than bigger banks.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on HomeTrust Bank, Bearden-Knoxville Branch at Knoxville, TN
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby janis, May. 22, 2015
Staff knows my name, always appear eager to help. As friendly and helpful as I remember hometown bank being 40 years ago. Very different experience than bigger banks.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on HomeTrust Bank, Bearden-Knoxville Branch at Knoxville, TN
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local but limited
Overall Rating
Other Services
by ramidios, Oct. 19, 2013
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby ramidios, Oct. 19, 2013
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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