Home > Nebraska Banks > Grand Island Banks > Heritage Bank Grand Island > Heritage Bank, GRAND ISLAND BRANCH
Heritage Bank, GRAND ISLAND BRANCH
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2 client reviews
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| Name: | Heritage Bank |
| Concentration: | Agricultural Specialization |
| Established: | 01/01/1884 |
| FDIC Insurance: | 09/24/1952 |
| Holden By: | HERITAGE GROUP INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 20, view all, view on map |
| Website: | bankonheritage.com |
| Total Assets: | $580,110,000 |
| Total Deposits: | $407,775,000 |
| Total Equity Capital: | $117,973,000 |
| Total Domestic Office Deposits: | $407,775,000 |
| Net Income: | $13,315,000 |
| Quarterly Net Income: | $4,337,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 3% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 15% |
| More... | |
Client Review
2 client reviews of Heritage Bank scored 1.5 out of 5.
Savings account holder
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tiredofit, Apr. 22, 2014
I've done business with this bank for over 10 years. For the last year or so the customer service has gotten so bad that I'm thinking seriously about transferring my accounts(I have a saving, and a loan with this bank)Today I used a ATM machine ( not Heritage...It was Home federal's Atm. anyway the machine shorted me $20.00 dollars, I showed this to the clerk at the court house where I was paying taxes. She informed me to contact Home federal, Home federal told me to contact my bank, which I did just to be told by a VERY SNOTY women, that a women from Hastings will have to take care of it, and that she wasn't at her desk, so she'll call me. In short I got blown off. This isn't the first time I have been in contact with RUDE tellers in that bank. I think Heritage Bank should be a little more choosey on who they hire, to deal with their clientele, I have had it with RUDE People in that bank, I have two other banks I do business with no complaints about either of them. So If your looking for a friendly bank to do your business in Heritage Bank is NOT it.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Heritage Bank, Grand Island Branch at Grand Island, NE
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tiredofit, Apr. 22, 2014
I've done business with this bank for over 10 years. For the last year or so the customer service has gotten so bad that I'm thinking seriously about transferring my accounts(I have a saving, and a loan with this bank)Today I used a ATM machine ( not Heritage...It was Home federal's Atm. anyway the machine shorted me $20.00 dollars, I showed this to the clerk at the court house where I was paying taxes. She informed me to contact Home federal, Home federal told me to contact my bank, which I did just to be told by a VERY SNOTY women, that a women from Hastings will have to take care of it, and that she wasn't at her desk, so she'll call me. In short I got blown off. This isn't the first time I have been in contact with RUDE tellers in that bank. I think Heritage Bank should be a little more choosey on who they hire, to deal with their clientele, I have had it with RUDE People in that bank, I have two other banks I do business with no complaints about either of them. So If your looking for a friendly bank to do your business in Heritage Bank is NOT it.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Heritage Bank, Grand Island Branch at Grand Island, NE
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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