Fifth Third Bank, Review

Wonderful personal service
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by KatieD, Jul. 25, 2023

Rosemary was wonderful! She took extra time to explain a new bank account to my teenager to help her be ready to manage on her own at college next year.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, SUTTONS BAY BRANCH at Suttons Bay, MI
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Carrie Shepherd
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by Personality, Jul. 28, 2022

I opened a Savings Account and a credit card at the Kanawha City Branch several years ago. I have been working with Carrie about everything I need help with since that day. She is kind, considerate and very competent! If she is busy, she always returns your phone call. I would highly recommend the Kanawha City Branch solely because of her managerial skills.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Kanawha City at Charleston, WV
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AMAZING STAFF
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by pgrohosky, Nov. 20, 2018

Dee Dee and Brandon are amazing along with the rest of the staff. Every time I or my son go to the bank the staff bends over backwards to make sure we are greeted with kindness and care. If I have any questions they are happy to help and find the answer. The reason I decided to open an account at 53rd is because they have offices back home where my family lives. Now there is no question that I will stay with them because of Dee Dee and Brandon. Blessings my friends.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, 66th And Cortez Branch at Bradenton, FL
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Amazing Staff!
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by starone, Jan. 09, 2018

The staff is so friendly at this branch! I don't bank anywhere else!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Norwood Branch at Cincinnati, OH
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Thank you!!!
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by Itbmalon, Mar. 06, 2017

Today Amy from this branch took the time to help my daughter who was trying to get her 5/3rd prepaid Db card managed by a 3rd party setup for intl travel. My daughter was not having success and Amy called them to get it worked out, when it she didn't have to. My daughter and I truly appreciated her assistance. As my daughter said "Amy got me taken care of, bless her!"

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Worthington Banking Center Branch at Columbus, OH
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Customer service
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by Bill80, Nov. 13, 2016

Moved here about a yr go, bank was recommend by family, Spent the last 30yrs doing business with Banks,  This bqnk is old school.  They excel with customer service. Every one there treats you like family,  Very rare in this day and age. Some of the banks in NorthPort might try and learn from them.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Fifth Third Bank, North Port Branch at North Port, FL
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SATISIFIED CUSTOMER
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by bepate, Sep. 23, 2016

I came to this bank to open new account for the $200 special. I was pleasantly surprised to find I only had to wait approximately 5 minutes prior to being waited on by the loan officer, Jeff. In addition to Jeff being so personable and knowledgeable, professional and efficient, I have also found the tellers to be very available and helpful. Jeff was very thorough and explained every detail I needed to open a new account, along with several features which were unique to a checking account. It is very refreshing to find the MANY benefits provided by a back, as well as being treated as a valued customer, not taking money for every little decision. I am very impressed and hope others will take advantage of their wonderful benefits and services.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Heartland Crossing Branch at Camby, IN
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Overall Services
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by Cinkat1222, Jul. 12, 2016

We have several checking, savings, car loan and a flex line of credit. This branch is super! They are professional, always friendly, go above and beyond to help you with any problem. I can't say enough good things about all the staff at this branch!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Hurstbourne Branch at Louisville, KY
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Helpful to a full family of six
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by bhiros, Jun. 01, 2016

  We have gotten to know all the tellers and staff. They are beyond helpful toward everyone.  Especially helping the kids understand money and encouraging their saving for their future.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Parma Heights at Cleveland, OH
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Bank review
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by Suzannezaprincess, Dec. 25, 2015

 This bank makes us feel like family they do a great job they're very friendly very organized and I've been there six years now.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Big Bend Branch at Riverview, FL
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Satisfied in Pittsburgh
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by Imbatman, Sep. 18, 2015

I've been using the branch in Robinson Twp, PA for 6 years.  I can say that out of all the banks that I have dealt with for my personal accounts and my business accounts over the past 22 years, 5th 3rd has been fantastic.  The staff are friendly and know my accounts.  Even new staff members get to know my accounts within the first couple visits.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Robinson Township Branch at Pittsburgh, PA
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Nice bank
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by Blkpanther, Jun. 22, 2015

Nice bank with Nice people'

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Singleton Square Branch at Norcross, GA
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Russ Ramey owner RNR Group
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by RussRamey6, Apr. 14, 2015

I have dealt with this branch for 15 years and had nothing but great service. Fess, deposits, cards, loan initiation. Nothing but very good service. They referred me to a loan office down town who completely turned me off. But the associates at this branch have always taken care of my personal and business account needs. I have had most of my children start 5th 3rd accounts for this very reason.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Lima Cable Road Banking Center at Lima, OH
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Nice Staff
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by AnyTimeGreatness, Mar. 31, 2015

Let me tell you a story, about a lovely lady. Katie Merrick, has helped me with nothing but the up most respect and great customer service, every time I've ever been to this branch. She was very helpful answered all my questions with a smile and up beat attitude. She rocked my socks! Keep up the fantastic work Katie.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Nippers Corner Branch at Brentwood, TN
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Fifth Third Bank, Telegraph / Maple Banking Center
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by RP3650, Dec. 30, 2014

The entire staff at the bloomfied 5/3 is hands down the frndliest and most courtious i have ever banked with. I find myself driving out of my way just to bank at that specific location. its nice to walk into the bank and the entire staff greets you by name

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Telegraph / Maple Banking Center Bra at Bloomfield Hills, MI
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Ms.
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by chickcolorado, Dec. 12, 2014

I suppose every business has good and bad; but, it's unfortunate that not all branches have excellent employees. We live near Dawson Springs and Madisonville, Kentucky. The service I have received at the three branches in Madisonville has been speedy, kind, and professional. The folks in Dawson Springs are fantastic. They treat me like I'm a millionaire who's been doing business there for 25 years. They go waaay out of their way to provide excellent, professional, friendly service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Dawson Springs Branch at Dawson Springs, KY
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Love Fifth Third in Ellisville, MO
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by JenG, Aug. 27, 2014

Absolutely love banking at Fifth Third.....often drive thru the drive through just to say HI to Cindy and Caleb.  You are absolutely professional and pleasant.  Thanks for making paying bills more pleasurable.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Ellisville Branch at Ballwin, MO
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Customer
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by Mamere, Jun. 17, 2014

The manager, Lafaye is the most diligent caring bank official I have ever in countered. When the economy was crashing, I watched her tell a teller to waive fees for a customer. She is just a gem. And she's not here today gone tomorrow VP. She's a permanent VP. She goes way beyond what her duties are. Genuinely cares about her customers.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Merrill Road Branch at Jacksonville, FL
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5th Third Bank, Richmond Road, Lexington, KY
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by ClaudiaR, Apr. 26, 2014

I have banked with the 5th Third Bank on Richmond Road since the day they opened.  I LOVE this bank!  They are highly efficient and very friendly.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Richmond Road Branch at Lexington, KY
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CEO, entreprener, business owner
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by clear, Mar. 12, 2014

30 years of banking with Fifth Third/Old Kent/ Peoples Bank, regional bank, never had issues that were not resolved quickly and effectively.  I have business with several other financial institutions and am I in process to move all operations to Fifth Third.  I do not receive mis-information at Fifth Third, but when working with some other institutions I have become in the habit of taking precise notes, asking for names and titles along with departments.  Fifth Third is always my bank of choice, I have six branches I visit approximately 4 times per week.  Hope this helps anyone looking.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Flat Rock Branch at Flat Rock, MI
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