East West Bank, Review

I couldn't agree with this review more. I met with the bank to get a loan on my house. I was told by the loan officer, Jila Ahdoot, that it wasn't worth her time to give me a loan unless I transferred all of my money into her bank BEFORE applying for the loan.  I questioned another employee about this, who said this was false, and then he addressed the issue in front of her and me, at which point she accused me of lying.

Then they wanted my wife to sign the application. I had her sign it, brought the application back, and they rejected it saying it either had to be notarized (even though there is no area for a notary on the form) or have her sign it in person. I brought my wife back an hour later to sign the document in front of them, and they refused to do so. Jila said I had to make an appointment to do this, this while she was in the middle of a walk in appointment,allegedly.

If I had more time, I'd report them to the better business bearough. Instead, I think I will just tell my tale to as many people as I can as a cautionary tail of why not to do business with this bank.

Grade: F minus

This bank seems to be growing fast.  A first I was happy with the service where I opened my account in L.A.  The manager was super nice, she will called me when I have item coming in and I don't have enough found.  She made me feel I am special.  However, once she was gone, and an older man took over the branch, boy I can tell, that man is heartless.  I suggest never do business with them.  I am looking into another bank ASAP.  

I lost my job and am going to tough time; eventually I found a new job and trying to catch up.  This manager puts my debt card on hold every time I have an overdrawn on my account; even it's $1.00?  At first I didn't know what was going on until I'll go to the store to buy things, food, and I can't pay.  I was told the card was reported stolen, and everyone will be looking at me.  I tried to explain and convince them that it's not stolen.  I have to show my ID to proof myself.   That old man manager at 99 Ranch in San Gabriel really sucks.  Now, I moved and reopened at another branch closer to me, every the new lady manager is super nice, but her branch does the same thing too.  They are doing the same thing just because the last manager did that.  I had this account for few years, it never happen before until that old man manager started it.  Not only they put my card on hold, they charge a fee around $30.00.  I have no problem with charging fees, it's fair if I have an overdraft, but how can they charge fees, and hold your card and made life so inconvenience? Isn’t charging a huge fee is not enough?  Please RUN everyone, they is a bank don't care about anyone.  There are more and more online banking with no fees, anyone can open a checking account, no need to worry about if you have been reported to chex system.  Obviously, all these big bank could careless for anyone but the ones with big money.  They really suck.  Wal-Mart (Go bank) is opening online banking service end of this month, also check out Capital one 360, all these are growing online bank.  Someday, they will put these ugly greedy banks out of business.  I plan to file a complain as soon as I can find out the right place.  They can't charge a huge fees and hold the debt card.