Home > Pennsylvania Banks > Clarks Summit Banks > Community Bank Clarks Summit > Community Bank, CLARKS SUMMITT BRANCH
Community Bank, CLARKS SUMMITT BRANCH
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13 client reviews
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| Name: | Community Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1866 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | COMMUNITY FINANCIAL SYSTEM INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 206, view all, view on map |
| Website: | www.cbna.com |
| Total Assets: | $16,129,873,000 |
| Total Deposits: | $13,652,063,000 |
| Total Equity Capital: | $1,364,743,000 |
| Total Domestic Office Deposits: | $13,652,063,000 |
| Net Income: | $150,392,000 |
| Quarterly Net Income: | $41,580,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
13 client reviews of Community Bank scored 3 out of 5.
First National Bank ( was Community BANK AND TRUST)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KGeerts, Jul. 26, 2011
I have been a customer of Community Bank and Trust for about 30 years...recently this bank has been taken over by First National Bank. In May 2010 I had an appraisal done for the Community Bank, the appraisal was done by Van Fleet appraisal in Clarks Summit..I remortgaged and took out a small home equity loan.. This year in May I decided to redo three bathrooms, got a contractor and an estimate and went to now First National..They would not accept Community Bank's appraisal and hired Evans Appraisal Service of Clarks Summit. Note from the last home equity my husband and I put on a new roof and also a new gas heating system. Expecting my appraisal to go up or at least stay around the same, we told the contractors end of July there were no changes to our credit report ..thought things would go well as they always had with Community Bank..Evans Appraisal came in with an appraisal of almost $100,000. under last years. I called the mortgage dept. and told them of at least 8 discrepansies in the appraisal.. I didn't think it was my appraisal but the picture matched. First National said can't do anything, they were told by another manager that last years appraisals and prior ones were higher. When the Clarks Summit mortgage officer did not give me satisfaction, I asked for his boss's e- mail and mailed him out everything plus the e-mails to Clarks Summit and Nicholson office.. asked him to look over and refund my appraisal fee since this was not my appraisal. To this day I do not have an answer. I did go to customer service in Clarks Summit and complained about the Appraisal Service...Still no answer or change. Also contacted the appraisal service with no satisfaction. We were left no alternative but went to another bank and will switch all my accounts to them as they have satisfied our needs. I am also reporting this to the BBB.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Community Bank, Clarks Summitt - S. State Street Bra at Clarks Summit, PA
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KGeerts, Jul. 26, 2011
I have been a customer of Community Bank and Trust for about 30 years...recently this bank has been taken over by First National Bank. In May 2010 I had an appraisal done for the Community Bank, the appraisal was done by Van Fleet appraisal in Clarks Summit..I remortgaged and took out a small home equity loan.. This year in May I decided to redo three bathrooms, got a contractor and an estimate and went to now First National..They would not accept Community Bank's appraisal and hired Evans Appraisal Service of Clarks Summit. Note from the last home equity my husband and I put on a new roof and also a new gas heating system. Expecting my appraisal to go up or at least stay around the same, we told the contractors end of July there were no changes to our credit report ..thought things would go well as they always had with Community Bank..Evans Appraisal came in with an appraisal of almost $100,000. under last years. I called the mortgage dept. and told them of at least 8 discrepansies in the appraisal.. I didn't think it was my appraisal but the picture matched. First National said can't do anything, they were told by another manager that last years appraisals and prior ones were higher. When the Clarks Summit mortgage officer did not give me satisfaction, I asked for his boss's e- mail and mailed him out everything plus the e-mails to Clarks Summit and Nicholson office.. asked him to look over and refund my appraisal fee since this was not my appraisal. To this day I do not have an answer. I did go to customer service in Clarks Summit and complained about the Appraisal Service...Still no answer or change. Also contacted the appraisal service with no satisfaction. We were left no alternative but went to another bank and will switch all my accounts to them as they have satisfied our needs. I am also reporting this to the BBB.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Community Bank, Clarks Summitt - S. State Street Bra at Clarks Summit, PA
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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