Home > Massachusetts Banks > Amesbury Banks > Citizens Bank Amesbury > Citizens Bank, AMESBURY STOP & SHOP BRANCH
Citizens Bank, AMESBURY STOP & SHOP BRANCH
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37 client reviews
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| Name: | Citizens Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/13/2005 |
| FDIC Insurance: | 05/13/2005 |
| Holden By: | CITIZENS FINANCIAL GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1016, view all, view on map |
| Website: | www.citizensbank.com |
| Total Assets: | $217,178,887,000 |
| Total Deposits: | $178,001,267,000 |
| Total Equity Capital: | $24,388,980,000 |
| Total Domestic Office Deposits: | $178,001,267,000 |
| Net Income: | $1,564,191,000 |
| Quarterly Net Income: | $417,971,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 7% |
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Client Review
37 client reviews of Citizens Bank scored 2.5 out of 5.
New Management Is Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kalisidragon, Nov. 29, 2019
So sad ... I have been going here for over 10 years,I've seen many managers come & go, I loved them all & was always treated very well, today there was a new manager & he was horrific & treated me extremely poorly, I have never in my life seen such arrogance. At this point I will never go back to this location as long as he is management, I will find another branch or find a different bank entirely, it's a shame
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Amesbury Stop & Shop Branch at Amesbury, MA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Kalisidragon, Nov. 29, 2019
So sad ... I have been going here for over 10 years,I've seen many managers come & go, I loved them all & was always treated very well, today there was a new manager & he was horrific & treated me extremely poorly, I have never in my life seen such arrogance. At this point I will never go back to this location as long as he is management, I will find another branch or find a different bank entirely, it's a shame
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Amesbury Stop & Shop Branch at Amesbury, MA
Was this review helpful to you? Yes, No Report Abuse
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