Citibank, BETHESDA BRANCH
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106 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 658, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,696,818,000,000 |
| Total Deposits: | $1,324,835,000,000 |
| Total Equity Capital: | $170,939,000,000 |
| Total Domestic Office Deposits: | $757,473,000,000 |
| Net Income: | $13,315,000,000 |
| Quarterly Net Income: | $2,758,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
106 client reviews of Citibank scored 2 out of 5.
worst customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CITI, Apr. 07, 2014
I am a regular customer for 13 years and used to go to other branches of Citibank but Bethesda Branch is horrible. The Asst. Branch Manager, Manager both are so rude, they are arrogant, they are not warm or friendly with customers or Co workers, horrible atmosphere, they are bad with everyone. The new Manager is always unavailable, the asst. manager is so much rude I never ever saw like that lady. How come CITIBANK keep this type of staff and wants to get good rating of customer service? This Citibank is not a good place to work at all if anyone wants to apply please don't make a big mistake. This branch teller and other staffs are not staying there for long. This two ladies will make their life measurable and kick them out. We are no longer going to bank with Citibank-Bethesda.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Bethesda at Bethesda, MD
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CITI, Apr. 07, 2014
I am a regular customer for 13 years and used to go to other branches of Citibank but Bethesda Branch is horrible. The Asst. Branch Manager, Manager both are so rude, they are arrogant, they are not warm or friendly with customers or Co workers, horrible atmosphere, they are bad with everyone. The new Manager is always unavailable, the asst. manager is so much rude I never ever saw like that lady. How come CITIBANK keep this type of staff and wants to get good rating of customer service? This Citibank is not a good place to work at all if anyone wants to apply please don't make a big mistake. This branch teller and other staffs are not staying there for long. This two ladies will make their life measurable and kick them out. We are no longer going to bank with Citibank-Bethesda.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Bethesda at Bethesda, MD
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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