Carver Federal Savings Bank, Review

Unprofessional
Overall Rating
by Pie16, Oct. 16, 2014

I'm a business rep and contacted branch to see if they received correspondence that I sent over for a reply and the rep told me to refax the correspondence.  When I asked the rep if it was protocol to refax documents without even checking to see if the documents were received by the bank, rep told me, "Because I was calling from a 347# that I sounded suspicious on the ph".  When I offered to give the rep my manager's name and ph# to verify my purpose and identity, rep just told me to refax documents and hung up the phone on me.  So unprofessional and arrogant.  They talk about supporting your own but when your own speak to you the way I was spoken to, I would never bank at a Carver branch nor would I recommend them to anyone.  Such a waste.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Carver Federal Savings Bank, Malcolm X Boulevard Branch at New York, NY
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R.A
Overall Rating
by delia, Jul. 23, 2012

They do mistakes, waste your time and they are very slow....and don't even bother to apologize!Stay away from this place !

* this review was made on Carver Federal Savings Bank, Atlantic Terminal Branch at Brooklyn, NY
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