Cadence Bank, Sherman MS Branch

Excellent Service from Personal Banker - Travis Brown
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by lashavio, Jun. 08, 2023

  I recently had the pleasure of working with Travis Brown, a Personal Banker at Cadence Bank, to open up my new account. The level of service Travis provided was nothing short of outstanding. From the moment I walked in, Travis greeted me with a friendly demeanor, making me feel instantly welcomed. His professionalism and knowledge about the banking industry and the services Cadence Bank provides were clearly evident throughout our conversation.

Travis made the entire process of opening a new account smooth and effortless. He patiently answered all of my questions and explained everything in detail to ensure that I understood the terms and benefits of the account I was opening. His exceptional customer service skills combined with his expertise in banking truly made the experience enjoyable and stress-free.

 Travis Brown is undoubtedly an asset to Cadence Bank. His dedication to providing top-notch customer service and going the extra mile to meet customer needs is highly commendable. I look forward to my future banking interactions, and I am confident that with Travis' support, my experience with Cadence Bank will continue to be positive.

To anyone considering banking with Cadence, I highly recommend seeking Travis Brown's assistance. His professionalism, knowledge, and commitment to excellent customer service will make your banking experience a pleasant one.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Temple Adams Avenue Branch at Temple, TX
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Great customer experience and customer service
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by ToftheS, Apr. 18, 2023

After battling with another bank for several months over access to my account, I decided it was time to make a change.
I stopped in 6th the San Gabriel branch, first time in any Cadence location. I was greeted by two different people upon entering and asked how they could assist me.
The young woman who helped me get an account set up Wass courteous and very polite. She asked all the questions but also how I was doing.
If this is the normal for this bank, I wu=ill be more than pleased.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Cadence Bank, Georgetown San Gabriel Branch at Georgetown, TX
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Disappointing overall
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by Improvedaily, Jan. 24, 2023

Lacking in customer services as bank. Have zero regard for their business customers. Unlike other banks they are closed on Saturdays. So if a holiday comes up a business will have to plan on being its own bank for those extra days. The staff is nice and helpful as the are allowed to be and give it a home town feel. But this bank is far far from my first choice.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Cadence Bank, SALADO BRANCH at Salado, TX
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