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Bank of America, MERCER MALL BRANCH
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3661, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,589,060,000,000 |
| Total Deposits: | $2,055,465,000,000 |
| Total Equity Capital: | $245,482,000,000 |
| Total Domestic Office Deposits: | $1,926,068,000,000 |
| Net Income: | $27,197,000,000 |
| Quarterly Net Income: | $6,923,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
312 client reviews of Bank of America scored 2 out of 5.
Great service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SZRGJ, Dec. 19, 2024
It has been a pleasure to work with this bank. The staff members were all very welcoming and provided great service. The banker Mr. Zhao has helped me a lot with making a claim and applying for a credit card.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, EMORY VILLAGE BRANCH at Atlanta, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SZRGJ, Dec. 19, 2024
It has been a pleasure to work with this bank. The staff members were all very welcoming and provided great service. The banker Mr. Zhao has helped me a lot with making a claim and applying for a credit card.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, EMORY VILLAGE BRANCH at Atlanta, GA
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Account Holder
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SHOWMETHEMONEY, Sep. 07, 2024
Tellers at this location lack customer service skills. Always doing the bare minimum. As a Business account holder, I would avoid this particular branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, DUARTE BRANCH at Duarte, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SHOWMETHEMONEY, Sep. 07, 2024
Tellers at this location lack customer service skills. Always doing the bare minimum. As a Business account holder, I would avoid this particular branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, DUARTE BRANCH at Duarte, CA
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Teri Potter
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tpotter, Mar. 14, 2024
I feel very lucky to have been working with Vino Gopal. He has been very brilliant and thoughtful and kind and kind.. Always ready to help even with no appointments staying late after bank is closed.. he is one of the reason I’m staying with Bank of America. Bank of America is very lucky to have him as a banker.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, FRANKFORD MIDWAY BRANCH at Dallas, TX
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tpotter, Mar. 14, 2024
I feel very lucky to have been working with Vino Gopal. He has been very brilliant and thoughtful and kind and kind.. Always ready to help even with no appointments staying late after bank is closed.. he is one of the reason I’m staying with Bank of America. Bank of America is very lucky to have him as a banker.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, FRANKFORD MIDWAY BRANCH at Dallas, TX
Was this review helpful to you? Yes, No Report Abuse
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