BancFirst, Review
BancFirst, Review
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based on 11 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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Carol Thomas
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by strayspay, Feb. 14, 2011
We have dealt with the Madill branch of Bancfirst for 8 years and always found them to be very helpful. We rarely have to wait to speak to a representative and find them an excellent bank in every way
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BancFirst, Madill Branch at Madill, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby strayspay, Feb. 14, 2011
We have dealt with the Madill branch of Bancfirst for 8 years and always found them to be very helpful. We rarely have to wait to speak to a representative and find them an excellent bank in every way
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BancFirst, Madill Branch at Madill, OK
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Theresa Taylor
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by ttaylor1960, Dec. 26, 2023
Been with them for over 40 years. I kept them even when I moved to Pennsylvania. The staff is very helpful and professional and willing to help with any and all of your needs.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, LUTHER BRANCH at Luther, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ttaylor1960, Dec. 26, 2023
Been with them for over 40 years. I kept them even when I moved to Pennsylvania. The staff is very helpful and professional and willing to help with any and all of your needs.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, LUTHER BRANCH at Luther, OK
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Extremely friendly and helpful.
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by Valeta, Jul. 01, 2022
I joined this bank soon after they opened, which was August 2019. Many of the people there know my name when I walk in. Friendly, very helpful and personable. Most every review on this page, of which many are low reviews, are from before this bank even opened their doors. They are also from all over Oklahoma.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on BancFirst, 150th And Western at Edmond, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Valeta, Jul. 01, 2022
I joined this bank soon after they opened, which was August 2019. Many of the people there know my name when I walk in. Friendly, very helpful and personable. Most every review on this page, of which many are low reviews, are from before this bank even opened their doors. They are also from all over Oklahoma.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on BancFirst, 150th And Western at Edmond, OK
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Rude service at drive-thru
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by msteresa87, Jul. 26, 2016
I have been with this bank for a number of years. Most of the time the service hasn't been that bad, until earlier this month. I made back-to-back deposits and both times, the people working the drive-thru made me feel really uncomfortable. The second time I went to make a deposit, they were even more rude. I got the sense that they were talking about me..I mean really??? I'll try to avoid that location for a while. Banks need friendly people working there.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BancFirst, Okc - 134th & May Branch at Oklahoma City, OK
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Overall Rating Office Environment & Staffby msteresa87, Jul. 26, 2016
I have been with this bank for a number of years. Most of the time the service hasn't been that bad, until earlier this month. I made back-to-back deposits and both times, the people working the drive-thru made me feel really uncomfortable. The second time I went to make a deposit, they were even more rude. I got the sense that they were talking about me..I mean really??? I'll try to avoid that location for a while. Banks need friendly people working there.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BancFirst, Okc - 134th & May Branch at Oklahoma City, OK
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by Lemon22 2018-11-29 16:50:45
I went to my local bank in Chanlder BancFirst main entry way to cash my check The employee said I need my mother to sign off I exit than I went to the branch they cash it without any problems The older employee is professional an cash it that branch for BancFirst rocks Amen to that older lady that young lady was not professional at all she had dark brown hair blue eyes with a blue shirt on
My favorite bank
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by PittyPat, Dec. 17, 2014
My first time in the bank, about 4 years ago, I was amazed at the fact that the staff knew the names of people walking in the door. It has a small town feel in a big city. I don't go inside very often, but when I do, it is a very friendly environment, and it feels sincere. Also, I like the fact that there is very low turnover with the staff, that tells me they are a good place to work.
My only complaint is that there is not a location close to downtown. I keep my account at another bank open for convenience purposes only.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BancFirst, 4901 East 41st Street Branch at Tulsa, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PittyPat, Dec. 17, 2014
My first time in the bank, about 4 years ago, I was amazed at the fact that the staff knew the names of people walking in the door. It has a small town feel in a big city. I don't go inside very often, but when I do, it is a very friendly environment, and it feels sincere. Also, I like the fact that there is very low turnover with the staff, that tells me they are a good place to work.
My only complaint is that there is not a location close to downtown. I keep my account at another bank open for convenience purposes only.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BancFirst, 4901 East 41st Street Branch at Tulsa, OK
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Satursay at banc first 12th avenue norman ok
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by CleanAir, Jan. 25, 2014
I do not own a car and I accidentally went to Banc First and naturally only the drive through was open. My friend that I clean for wrote me a check from Banc First. So I stood in line at the drive through and when I got up to the post I could not get them to acknowledge me. They waited on everyone else and made me wait until all the cars were gone. Even people that were way behind me. So I told them I did not appreciate them treating me as their elder(I am 55 years old) so badly. They were horrible to me and did not apologize and it was cold out. This was on January 25, 2014. One african american young woman and two white young women. However, my experience inside has been good and those tellers are much nicer. Although, I get tired of them pressuring me to open an account. I have seen way worse pressure in Arizona banks. Anyway I hope I do not have to be there very often. Harvest people are much nicer and less snobby. Also these women may have phoned the police because they pulled up across the street from me and were staring at the bank. So let me get this straight, if I refuse to pollute the air and drive a car I am discriminated against by bancfirst. Hmn.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, 12th Avenue Branch at Norman, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CleanAir, Jan. 25, 2014
I do not own a car and I accidentally went to Banc First and naturally only the drive through was open. My friend that I clean for wrote me a check from Banc First. So I stood in line at the drive through and when I got up to the post I could not get them to acknowledge me. They waited on everyone else and made me wait until all the cars were gone. Even people that were way behind me. So I told them I did not appreciate them treating me as their elder(I am 55 years old) so badly. They were horrible to me and did not apologize and it was cold out. This was on January 25, 2014. One african american young woman and two white young women. However, my experience inside has been good and those tellers are much nicer. Although, I get tired of them pressuring me to open an account. I have seen way worse pressure in Arizona banks. Anyway I hope I do not have to be there very often. Harvest people are much nicer and less snobby. Also these women may have phoned the police because they pulled up across the street from me and were staring at the bank. So let me get this straight, if I refuse to pollute the air and drive a car I am discriminated against by bancfirst. Hmn.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, 12th Avenue Branch at Norman, OK
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disappointed
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by Bummed, Oct. 02, 2013
I went to this branch and made a deposit. After the girl took the deposit and sent me the reciept she never said a word to me and immediately left and went and sat back down. She must of been filling in at the drive thru. I then realized I had forgotten my purse and was in the need of some cash, since I still had other errands to run. I pushed the call button, she looked over at me rolled her eyes, took a deep breath, and slowly removed herself from her chair. Then when I explained I had forgot my purse, I had no debit card and no I'd, but I could answer any questions on my account info so I could make a withdraw. She told me NO, even though she had just taken my deposit. She said in these exact words, "No I.d., no cash!" And turned around and left.I ended up having to go inside to resolve my issue and get my money!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, Jones Branch at Jones, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bummed, Oct. 02, 2013
I went to this branch and made a deposit. After the girl took the deposit and sent me the reciept she never said a word to me and immediately left and went and sat back down. She must of been filling in at the drive thru. I then realized I had forgotten my purse and was in the need of some cash, since I still had other errands to run. I pushed the call button, she looked over at me rolled her eyes, took a deep breath, and slowly removed herself from her chair. Then when I explained I had forgot my purse, I had no debit card and no I'd, but I could answer any questions on my account info so I could make a withdraw. She told me NO, even though she had just taken my deposit. She said in these exact words, "No I.d., no cash!" And turned around and left.I ended up having to go inside to resolve my issue and get my money!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, Jones Branch at Jones, OK
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unprofessional
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by misticd, Jun. 10, 2013
Unprofessional staff. Do not know the definition of customer service.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, West 41st Street Branch at Sand Springs, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby misticd, Jun. 10, 2013
Unprofessional staff. Do not know the definition of customer service.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, West 41st Street Branch at Sand Springs, OK
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rude service
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by misticd, Jun. 10, 2013
terrible service.waited over 15 minutes and didnt expect to be treated so rude. switching over to BOK such a difference. BOK is very professional and take care of their customers. Banfirst was just closer but ill drive the distance for better service.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, Claremore Branch at Claremore, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby misticd, Jun. 10, 2013
terrible service.waited over 15 minutes and didnt expect to be treated so rude. switching over to BOK such a difference. BOK is very professional and take care of their customers. Banfirst was just closer but ill drive the distance for better service.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, Claremore Branch at Claremore, OK
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JDRigs
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by JRygz, Apr. 06, 2012
Looking at the reports on TROUBLED ASSETS RATIO...during the bank "crash" of September 2009, BancFirst was TWICE as safe as Bank of Oklahoma. At that time, if you had deposits at the BOK, you had to start worrying about bank failure, but BancFirst always remained sound. Today in Apr.2012, BancFirst has far less "troubled assets" than the average bank.
Partly, I wrote this to REJECT the trivial comments of Mr. Jones. Let him go put his money in the BOK or even one like 1st National Bank of Davis, OK., which failed recently.!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on BancFirst, Tahlequah Branch at Tahlequah, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JRygz, Apr. 06, 2012
Looking at the reports on TROUBLED ASSETS RATIO...during the bank "crash" of September 2009, BancFirst was TWICE as safe as Bank of Oklahoma. At that time, if you had deposits at the BOK, you had to start worrying about bank failure, but BancFirst always remained sound. Today in Apr.2012, BancFirst has far less "troubled assets" than the average bank.
Partly, I wrote this to REJECT the trivial comments of Mr. Jones. Let him go put his money in the BOK or even one like 1st National Bank of Davis, OK., which failed recently.!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on BancFirst, Tahlequah Branch at Tahlequah, OK
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Mr. Jones
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by jonesss, Jun. 17, 2010
A fellow named Chris, did not wait on me until after about 10 minutes, even though I was the only customer in the bank. I guess reading ESPN from his computer was more important than helping me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jonesss, Jun. 17, 2010
A fellow named Chris, did not wait on me until after about 10 minutes, even though I was the only customer in the bank. I guess reading ESPN from his computer was more important than helping me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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