Austin Bank, Texas, VAN BRANCH
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2 client reviews
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| Name: | Austin Bank, Texas |
| Concentration: | Commercial Lending Specialization |
| Established: | 10/01/1900 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JSA FAMILY LTD PARTNERSHIP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 38, view all, view on map |
| Website: | www.austinbank.com |
| Total Assets: | $2,923,289,000 |
| Total Deposits: | $2,476,958,000 |
| Total Equity Capital: | $419,503,000 |
| Total Domestic Office Deposits: | $2,476,958,000 |
| Net Income: | $46,876,000 |
| Quarterly Net Income: | $13,432,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 13% |
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Client Review
2 client reviews of Austin Bank, Texas scored 3.5 out of 5.
Misleading and crooked
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jdbostic, Sep. 24, 2018
On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
FIND YOURSELF ANOTHER BANK!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jdbostic, Sep. 24, 2018
On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
FIND YOURSELF ANOTHER BANK!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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Fantastic place to do business
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by TxGal, Jul. 14, 2011
Love having my checking account here. Friendly employees. They always speak to me coming and going, and I never have to wait. They are nice people and I actually feel comfortable going in there. Not like most banks.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Austin Bank, Texas, Longview East Loop Branch at Longview, TX
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby TxGal, Jul. 14, 2011
Love having my checking account here. Friendly employees. They always speak to me coming and going, and I never have to wait. They are nice people and I actually feel comfortable going in there. Not like most banks.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Austin Bank, Texas, Longview East Loop Branch at Longview, TX
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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