Associated Bank, Bank Mut - Eau Claire Mall Drive Branch

Name:Associated Bank, Bank Mut - Eau Claire Mall Drive Branch
Full Service Brick and Mortar Office
Review: 3star32 client reviews
Location:2425 London Rd
Eau Claire, WI 54701

Eau Claire County
View Other Branches
 
Phone:715-833-7722
FDIC Cert:#5296
Established:09/01/1943


The Bank

Name:Associated Bank
Concentration:Commercial Lending Specialization
Established:01/01/1874
FDIC Insurance:01/01/1934
Holden By:ASSOCIATED BANC-CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:191, view all, view on map
Website:www.associatedbank.com
Total Assets:$41,573,081,000
Total Deposits:$32,764,058,000
Total Equity Capital:$4,151,348,000
Total Domestic Office Deposits:$32,764,058,000
Net Income:$203,930,000
Quarterly Net Income:$121,630,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:12%
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Client Review

32 client reviews of Associated Bank scored 3 out of 5.

Refused to open a new account despite having an appointment
 1star Overall Rating
 1star Waiting Time
by x1433, Nov. 15, 2023

I went to set up a new account.   I stopped by earlier in the day and was told that I need to make an appointment.   I made an appointment for later in the day and was told could you please wait for a for a representative to help you.   After waiting almost 30 minutes, I was told we don’t have an appointment for you in our system.   I showed them my appointment confirmation and they still refused to allow me to open an account.   They total lack of respect for my time was insulting.   I had rescheduled an appointment with my the local school principal for a donation I was planning to make just so I could make this appointment to set up an Account with Associated Bank of Viroqua. Then Associated bank refused to honor this  appointment.  If this is a preview of the customer service that I would have gotten if I had become a customer maybe they did me a favor.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, VIROQUA BRANCH at Viroqua, WI
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Not Customer Friendly or Motivated
 1star Overall Rating
by JoeStar, Sep. 05, 2019

Withdrew$500 from ATM,then went to teller to exchange $20s for larger bills.Male and blonde girl tellers totally ignoring me ,engaged together in gossip.Finally male turns matter over to blonde,who launches into lengthy dissertation how main office doesn't want them to have much cash,blah,blah,finally exchanged$200.Went cross town to another bank,immediate friendly service,no problem with exchange,even placing funds neatly into envelope.Will I avoid Associated Bank Hurley now?Absolutely!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Associated Bank, Hurley Branch at Hurley, WI
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Associated Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Dominique, Aug. 31, 2019

This Dominique Marie Cintron this bank is the best ever best customer I have been to here for a Almost a month now

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, 103 E Huron Street Branch at Berlin, WI
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All Reviews...

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