Wells Fargo Bank, MAE ANNE/MCCARRAN BRANCH

Name:Wells Fargo Bank, MAE ANNE/MCCARRAN BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:5125 Mae Anne Ave
Reno, NV 89523

Washoe County
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Phone:775-784-3755
FDIC Cert:#3511
Established:11/05/1990


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

Most Unprofessional Branch
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by SL1998, Dec. 17, 2012

I have been banking with Wells Fargo since 1998. I have stayed with them because their employees have always been very professional....until today, their store manager, Sherine, is probably the most unprofessional Wells Fargo employee I have ever come across. Just to give you an idea, while I sat and waited to be helped, she was busier telling one of her employees to go back to Starbucks and return her drink becuase she did not like it. Felt terrible for the teller as he was trying to explain he was embarresed to do so. Later on, I called in becuase the banker that assited me gave me the incorrect information. Sherine answered the phone and was not only unprofessional and unhelpful but also so rude! What happened to the customer service Wells Fargo strives so hard provide their customers? I guess they are too busy worrying about their Starbucks not tasting "right" as she described it earlier.

 

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mae Anne - Mccarran Branch at Reno, NV
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Very Neighborly
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Tink, Aug. 02, 2011

I LOVE going in to the branch at Mae Anne for my banking. Everyone is so friendly and efficient. I've only had to wait in line a few times on a Friday after work or on payday.
I would recommend this branch to anyone who is looking for a Neighborhood Bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Mae Anne - Mccarran Branch at Reno, NV
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Banks Nearby

JPMorgan Chase Bank, Mae Anne and McCarran (0.1 miles)
Full Service Brick and Mortar Office
10390 N Mccarran Blvd
Reno, NV 89503
Bank of America, 7TH & MCCARRAN BRANCH (0.2 miles)
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4998 W 7th St
Reno, NV 89503
U.S. Bank, MAE ANNE AVENUE SAFEWAY BRANCH (0.2 miles)
Full Service Retail Office
5150 Mae Anne Ave
Reno, NV 89523
U.S. Bank, MCQUEEN CROSSING BRANCH (0.8 miles)
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5910 Mae Anne Ave
Reno, NV 89523
Wells Fargo Bank, MCQUEEN CROSSING BRANCH (0.9 miles)
Full Service Brick and Mortar Office
1650 Robb Dr
Reno, NV 89523

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