Wells Fargo Bank, Review

Personal Banker
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by Benucha, May. 24, 2023

Liannabel was fantastic and knew what she was doing...she helped me with a trust account which I dredded doing coming in she made me so comfortable that I let out a grateful sigh of relief,  she was caring and knowledgeable thank you thank you!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, SADDLE BROOK BRANCH at Saddle Brook, NJ
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Excellent Services.
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by epicperson, Mar. 29, 2021

I went today to have some problems fixed and the client was excellent. The service was satisfying and everything went smoothly. Overall the service was friendly, professional, and comfortable. I will be coming back, I definitely recommend it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Town Center Branch at Las Vegas, NV
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Satisfied Customer
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by Rickav, Mar. 10, 2021

I have been customer of this bank in this branch for around 15 years, I really do not understand the low ratings of other people posted here. Possibly this website is being used for complaints only.
My experience always has been good, good and friendly staff, and with a reasonable waiting time.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 108th & Indian School Branch at Phoenix, AZ
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Real people
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by GolDvsFaiT, May. 25, 2019

All the branches I’ve dealt with the Prescott and Prescott Valley region of Arizona have been amazing. Unlike many of the local banks the staff is genuinely helpful and understanding. Personally the branch over in the Frontier Village is my favorite!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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Branford, Ct Branch
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by AndreaM, Aug. 03, 2018

I love this branch,  everyone is so nice... The manager sits and answers all my questions... Very happy

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Branford Branch at Branford, CT
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Awesome bank
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by Janab, May. 09, 2018

Extremely friendly, quick and efficient.  Thank you for your service

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Hiram Branch at Hiram, GA
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Wells Fargo Bank, Ballston Metro Branch at Arlington, VA
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by twitkow1, Apr. 11, 2018

I was recently a victim of the relatively widely known craigslist fraud/ scam that resulted in me depositing a significant amount of money into a craigslist's scammer's "movers account" at Wells Fargo. Realizing that I had been scammed approximately 24 hours after the deposit, I began efforts with my bank, Wells Fargo, and the police to recover the deposit before the reversal of the fake cashier's check occurred in my account. At the local Ballston Metro branch (where I had made the deposit), the bank manager (Mayowa) and teller (Porcia) were some of the most caring, sympathetic, and hard working people I have encountered. They took immediate action and worked diligently to help me recover my money after the Wells Fargo fraud personnel conducted a quick and effective independent evaluation (taking only approximately 8 total hours) of the fraud I was alleging. The bank was then able to end the bank's relationship with that individual so as to prevent anymore deposits from unsuspecting victims into that account. Additionally, the bank will no longer allow deposits of this sort beginning in May to effectively get out front of and hopefully prevent these unfortunate circumstances from happening. Finally, I know my story is unique and does not describe the normal course of business that you will have with the bank, but if you are looking for a bank that cares about people (even those who are not it's own members like myself), look no further. You will be treated with the utmost respect here and can rest assured that the bank will take action quickly and effectively to ensure that you are taken care of. I will be forever grateful to the Wells Fargo fraud personnel, but more so to Mayowa and Porcia for being such caring and good people, and helping me prevent these fraudsters/scammers from stealing my money. This is a bank you can trust (especially this Ballston Metro branch), and I hope my story inspires you to conduct whatever potential banking transactions you are contemplating at Wells Fargo.

* this review was made on Wells Fargo Bank, Ballston Metro Branch at Arlington, VA
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Great, Professional Service
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by JCDU, Apr. 09, 2018

Came here to ask about opening a retirement account.  Although they were so busy that day, the wait time was short and they were very helpful.   They answered all of my questions. Wish I could remember the names of the lady and gentleman who helped us.  Thanks for your time!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Knightdale Branch at Knightdale, NC
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Kevin
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by kjpn, Jan. 20, 2018

Always the best service. Never had a problem. Courtesy from every staff member.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Satyr Hill Branch at Parkville, MD
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Good Branch to bank
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by Vijay, Oct. 16, 2017

Excellent Personal account support

At this branch you will find the best attendant a banker could offer you, i was attended by Joshua to open my Safe locker account and he was very fast, efficient, and clear with all instructions. It will be easier to bank there than the other banks. Thanks Joshua.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Capitol Center Branch at Carson City, NV
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Excelent Services
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by Impactdw, Oct. 06, 2017

Excelent business account support
Usually i dont leave reviews, but i couldnt avoid this one.
At this branch you will find the best attendment a banker could offer you, i was attended by Nidia to open my business account and she was very fast, efficient, and clear with all instructions and also pacient. Everytime i need something she respond promptly. If you are a business owner in the area you have to open an account with her. It will be easier to bank there than the other banks. Thanks Nidia.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Little Havana Branch at Miami, FL
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Colleen Wilson I love my branch and all the staff
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by wellsfargo, Oct. 03, 2017

When ever i have a problem I can come in and I get VIP status. Rikiz is my favorite! He has helped me clear up some charges that I was not sure of from things i ordered on line. He got on the phone for me and correct the issue I feel confident and secure where my money is placed and that I will be helped like I was a family member!All the tellers are pleasant and helpful. I never wait in line the service is quick. I can talk about my concerns and a solution is always given to me for example Rikiz  suggested a security box when I told him of my concern for important paperwork. He suggest I speak to someone about investing my money in CD's things like that. I will not go to another branch or bank. I am very happy here. I tell all my friends this is where they should bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Washington Square Branch at Portland, OR
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Ronnie Patchen went over and beyond to help me during the worse crisis
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by Luckylady, Sep. 27, 2017

I was hacked & thought all my savings and checking account info was deleted. I was at a 10 so stressed out, she was so kind I felt like a Fool as I didn't shower yet hair was a mess, but she made me feel she cared. She took care of everything for me and when I left I felt so relieved. She gave me a hug and was probably the kindest banker I have ever had the privledge to serve me. I was in tears & she kindly gave me tissue paper. She followed up with an email to check up on me. I have been with Wells Fargo since 1986 and after today I will probably never leave. It is how a person makes you feel that matters the most. No one remembers the furniture or the outside things but I will remember for ever how kind she was to me. Thank you, Nancy Lucky

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Hillcrest Branch at Antioch, CA
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Helpful, friendly, efficient
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by selletia, Sep. 25, 2017

This morning I visited the South Shore Branch to withdraw money from my Home Equity Line.
Although initially discouraged by a near by colleague,because I no longer had convenience checks,or deposit account,   Dabia worked at overcoming initial difficulty and completed the transaction promptly.
This saved me $5,000 that the contractor would have charged if he had to wait for me to receive a new pack of convenience checks.
I also want to thank Joshua Munoz for helping me order new convenience checks.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, South Shore Alameda Branch at Alameda, CA
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Outstanding service and professionalism
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by Shahar, Aug. 26, 2017

Walked in today for several activities. Staff was great both on service as well as results

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Metropolitan Branch at Seattle, WA
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Unexpected great service based on reviews found here
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by DougL, Aug. 25, 2017

I was at the branch a few days ago to help my Mom make changes to several accounts that needed changes due to a death.  It was complicated because a trust was involved, SSN's, some name changes and a named needed to added.  I thought everything would have needed closing and new accounts opened (with new bankcards, etc.).  Haley, the one helping us, did it all with no problems.  Another bank that needed similar changes to similar accounts indicated there would be problems, with initial comments about me needing to see a lawyer, which was untrue.  Haley was:
> Very pleasant and attentive
> Very experienced and knowledgeable
> Very efficient and accurate

All in all, a great visit

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Stayton Branch at Stayton, OR
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Client. WILLIAM A. HALL
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by TNMoon, May. 06, 2017

I received a letter April 5th 2017 stating on Wednesday July 12th 2017 at 12 noon Wells Fargo branch located at 6982 Nashville Street Ringgold Georgia 30736 will close for business. This is a great Institution and serves our community as a HomeTown Bank, this is disturbing and very sad for this growing community. The area is growing at a pace of 33% per year ,why would any Institution leave an area that is growing with such resilient. All clients i am sure will be saddened with this news we need this institution because of the pace that we are growing. Please call text email write a letter to Wells Fargo institution to reconsider is miscalculated decision. Ringgold Georgia is the gateway to the South with a major Interstate at its doorstep and all communities need a HomeTown Bank which I consider Wells Fargo to be. Thank you please don't let this happen it would be a tragedy for the community.W.A.HALL p.s.AWALE RAGE area president please reconsider closing ourhometownbank I promise you it will not be a mistake I and many other clients past and future will keep this Bank in business. Thank you peace be with you and your family.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Ringgold Branch at Ringgold, GA
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Excellent Service
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by RoherstownPAWFEarnsA, Apr. 26, 2017

I cannot thank the entire staff for the prompt, attentive professional, & respectful treatment & resolutions that were taken care of for my family on Friday 4/20/2017. Greeter Mark,Tellers Ashley & Shellina, & Senior Banker Mr. James Mark turned a panic situation for me into the complete opposite with their attention & care like that of a Home town bank, that we all assume doesn't exist anymore; but it does at Roherstown Wells Fargo Bank conveniently located by SKH & many other major stores near East Hempfield & Lancaster/West Columbia Avenue areas. I cannot thank you all enough for turning what I thought would be another struggle of a day filled with fires to put out, into a Calmer, Relieved: A day that my TRUST of People & Businesses (in the world that is typically devoid of this kind of Customer Service, Thoroughness, & Professionalism)  Wells Fargo Roherstown Lancaster PA Branch IS Caring enough to make SOLUTIONS TRULY happen!! THANK YOU SO VERY MUCH!!  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Rohrerstown Branch at Lancaster, PA
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Fantastic Customer Service
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by onemanband, Apr. 14, 2017

Loved this place. I would recommend everybody to go this place if you are expecting great customer service.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Bridford Parkway Branch at Greensboro, NC
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Best Bank in Customer Service for Business Account
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by SuperiorMarine, Apr. 11, 2017

Savanna Bradley has always gone above and beyond in making sure my payroll pay checks are covered. I would recommend this bank to anyone with a business account to bank at this branch, everyone is very friendly and helpful.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Edgewater Branch at Edgewater, FL
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