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Wells Fargo Bank, BOLSA GOLDEN WEST BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Supervisor Vanessa Hernandez is a liar and rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HeyBo, Jun. 18, 2011
I went to cash a Wells Fargo check for $549. I could not find my license but I had plenty of other cerdit cards plus I had an account with them with over $8,000 in it. I slid my bank card thru the reader and inputted my PIN. That should have been enough. The supervisor, Vanessa Hernandez, said she could only give me $500 and deposit the rest into my account. She said without having a valid ID, she cannot input the expiration date into the system, thereby only allowing then to give me $500. The rest she said will have to be deposited. A whole $49 was at stake. Big Bucks! I told her I didn't want to do that, that the check is legal tender and I am presenting it to be cashed. She said that was their policy because they could not verify who I was. She was rude,and disrespectful. I explained all she had to do is ask me any questions regarding my acount, last ckeck deposited, mother maiden name, you know, the typical questions they ask you when you call over the phone, But noooo! She said it wasn't her job and that wasn't their policy. I told her she was rude and just a naturally nasty person. So off I went to another branch... I presented the check, told them I could not find my license, slid my bank check card thru the reader, inputted the PIN, she asked my a few personal questions, was satisfied, and cashed the check.
I hate Wells Fargo to begin with and my experience with bank #1 is a good example why. I have to admit, Bank #2 almost got me to change my mind. But overall experience is negative. ONe good deed cannot make up for many bad deeds.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Bolsa And Golden West Branch at Huntington Beach, CA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HeyBo, Jun. 18, 2011
I went to cash a Wells Fargo check for $549. I could not find my license but I had plenty of other cerdit cards plus I had an account with them with over $8,000 in it. I slid my bank card thru the reader and inputted my PIN. That should have been enough. The supervisor, Vanessa Hernandez, said she could only give me $500 and deposit the rest into my account. She said without having a valid ID, she cannot input the expiration date into the system, thereby only allowing then to give me $500. The rest she said will have to be deposited. A whole $49 was at stake. Big Bucks! I told her I didn't want to do that, that the check is legal tender and I am presenting it to be cashed. She said that was their policy because they could not verify who I was. She was rude,and disrespectful. I explained all she had to do is ask me any questions regarding my acount, last ckeck deposited, mother maiden name, you know, the typical questions they ask you when you call over the phone, But noooo! She said it wasn't her job and that wasn't their policy. I told her she was rude and just a naturally nasty person. So off I went to another branch... I presented the check, told them I could not find my license, slid my bank check card thru the reader, inputted the PIN, she asked my a few personal questions, was satisfied, and cashed the check.
I hate Wells Fargo to begin with and my experience with bank #1 is a good example why. I have to admit, Bank #2 almost got me to change my mind. But overall experience is negative. ONe good deed cannot make up for many bad deeds.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Bolsa And Golden West Branch at Huntington Beach, CA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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