Home > California Banks > San Mateo Banks > JPMorgan Chase Bank San Mateo > JPMorgan Chase Bank, HILLSDALE BRANCH
JPMorgan Chase Bank, HILLSDALE BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Disappointed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Podcust97, Dec. 02, 2022
I was very disappointed at the service and the way I was treated. I deposited my paycheck, checked my account for the balance and found out the TELLER NEVER DEPOSITED MY CHECK! This has been a nightmare!The manager reviewed the tape from that day and saw me there with the teller. They haven't reached out to me, nor gave me any further assistance. I can't even pay my car note! This is unacceptable and I thought they were a good bank. I never had any problems until I went to this branch. I will never go to this branch again just to be disrespected based on the color of my skin!!!! They have all the check information, but won't say what happened to my check! I have to now tell the payroll department at my place of employment to issue me a new check. This is very UNPROFESSIONAL of the bank manager as well as the teller. And to think, both of them are still working there!!! DESPICABLE!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hillsdale Branch at San Mateo, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Podcust97, Dec. 02, 2022
I was very disappointed at the service and the way I was treated. I deposited my paycheck, checked my account for the balance and found out the TELLER NEVER DEPOSITED MY CHECK! This has been a nightmare!The manager reviewed the tape from that day and saw me there with the teller. They haven't reached out to me, nor gave me any further assistance. I can't even pay my car note! This is unacceptable and I thought they were a good bank. I never had any problems until I went to this branch. I will never go to this branch again just to be disrespected based on the color of my skin!!!! They have all the check information, but won't say what happened to my check! I have to now tell the payroll department at my place of employment to issue me a new check. This is very UNPROFESSIONAL of the bank manager as well as the teller. And to think, both of them are still working there!!! DESPICABLE!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hillsdale Branch at San Mateo, CA
Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by MickeyMichaels 2023-03-07 14:19:03
Who is the manager of this Chase branch...and why is he ALWAYS out to lunch when customers need to summon him? I was at this bank yesterday for well over an hour, waiting for the sole bank employee who could notarize a document! Outrageous waits! Even long lines to simply make a deposit! Everybody seems to go to lunch at the same time; along with the branch manager?
by DisappointedinChase 2023-04-30 16:18:05
Thank you for your review! Did you resolve your issue with Chase? I am fighting a claim right now which involves theft from this branch. I suspect it is an employee. It is a nightmare.
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