Village Bank, Review

Village Bank, Review

Average rating stars based on 3 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Executive Director
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by frith, Jul. 19, 2012

Village Bank epitomizes professionalism and client centered courtesy at every level. Every contact I have had, for the president to middle management to direct service staff, has proven delightful, and I have received great support in every request I have made. Village Bank has made our organization able to work more effectively and efficiently.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Village Bank, Watkins Centre Branch at Midlothian, VA
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Workingman53
 4star Overall Rating
by ljones123, Jun. 07, 2012

It is unfortunate that the comments from workingman53 are not from a customer of the bank but of an ex-employee trying to smear the name of good people.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Village Bank, Willow Lawn Branch at Richmond, VA
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Employees are rude and unprofessional
 1star Overall Rating
by workingman53, Jan. 11, 2012

The employees are rude and unprofessional. The manager, Kelly Keene, and assistant manager, Cameron Mumford, are the worst. A lot of foul language and inappropriate conversations go on when dealing with these two, especially Ms. Mumford. Beware of doing business with these people because, although they say they care about their customers, in reality they really do not.


* this review was made on Village Bank, Willow Lawn Branch at Richmond, VA
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by helpfulcaring 2013-08-29 19:30:46
I have found he team at Watkins to be nothing but professionals. they have tried to look out for my best interest. Going through a tough family situation they have been understanding and helpful. I strongly recommend this bank branch. They are super to work with . They know customers by name when you come in the bank. They really care about the customers. I feel they try to be good to the staff which is very important to me.
by Wunder62 2017-01-13 17:00:41
Wow. Thanks for the warning. I was strongly considering this bank as I own two businesses in the county. Thanks so much! I'll continue to look.

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