Home > California Banks > South Pasadena Banks > U.S. Bank South Pasadena > U.S. Bank, SOUTH PASADENA BRANCH
U.S. Bank, SOUTH PASADENA BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
love my bank :)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by caribear, Apr. 07, 2016
I've banked with several different banks and this by far is my favorite. Absolutely no complaints! They really care about their customers. This branch is always so friendly and there is always someone there to help you. The two that really stick out in my mind that have truly personalized my banking experience and go above and beyond are Marlin and Tia (hope I got the names right) I'm sure I'm a US bank account holder for life! :)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, South Pasadena Branch at South Pasadena, CA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby caribear, Apr. 07, 2016
I've banked with several different banks and this by far is my favorite. Absolutely no complaints! They really care about their customers. This branch is always so friendly and there is always someone there to help you. The two that really stick out in my mind that have truly personalized my banking experience and go above and beyond are Marlin and Tia (hope I got the names right) I'm sure I'm a US bank account holder for life! :)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, South Pasadena Branch at South Pasadena, CA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Inconsiderate Fools
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by sham, Jun. 07, 2011
Worst bank, ever!!! If you have the opportunity to open an account elsewhere, please do so because you will be in a world of inconvenience if you open an account here. They are extremely inconsiderate of their account holders, and do not care what dire situation they may place them in financially. I had funds held in my account while I was NOT notified up front, and the individual who was supposed to be taking care of the situation, Carlos, did not even have the consideration to call me back, regardless of the fact that I had left several messages for him that day. They left me without access to my funds for a week, having not even enough money for food or gas. Wouldn't you be at least a little considerate of a person when they are in such a dire situation? I have never had such a negative experience with a bank, and I am so glad to be closing my account there at the end of the week. I would suggest a more formidable institution, such as Chase Bank. I was banking with them for years before moving to US Bank, and I really don't know why I changed banks. Safe to say I will be back with Chase by the week's end
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, South Pasadena Branch at South Pasadena, CA
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby sham, Jun. 07, 2011
Worst bank, ever!!! If you have the opportunity to open an account elsewhere, please do so because you will be in a world of inconvenience if you open an account here. They are extremely inconsiderate of their account holders, and do not care what dire situation they may place them in financially. I had funds held in my account while I was NOT notified up front, and the individual who was supposed to be taking care of the situation, Carlos, did not even have the consideration to call me back, regardless of the fact that I had left several messages for him that day. They left me without access to my funds for a week, having not even enough money for food or gas. Wouldn't you be at least a little considerate of a person when they are in such a dire situation? I have never had such a negative experience with a bank, and I am so glad to be closing my account there at the end of the week. I would suggest a more formidable institution, such as Chase Bank. I was banking with them for years before moving to US Bank, and I really don't know why I changed banks. Safe to say I will be back with Chase by the week's end
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, South Pasadena Branch at South Pasadena, CA
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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