U.S. Bank, RIDGEDALE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Stole $100 from my account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by StopSteeling, Dec. 19, 2013
I went in to bank to do a simple deposit of my paycheck with a $100 cash withdrawal. I had the deposit slip filled out properly. The counter agent did not process the cash withdrawal portion of that receipt. He told me that instead of doing all the work of cancelling that transaction, he would just process a new $100 withdrawal. I was skeptical but let him process a new ticket. Big mistake on my part. Before being fully processed, the original deposit was adjusted (I'm guessing by a supervisor or the teller) after I left. Making my original deposit minus $100 I had intended plus processing the additional $100 withdrawal that the teller created himself.
Either the drawer was $100 over at the end of his shift or he took the money. Why was the teller not questioned about this when his #'s didn't match. I have totally lost faith in this bank. Goodbye!
* this review was made on U.S. Bank, Ridgedale Branch at Hopkins, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby StopSteeling, Dec. 19, 2013
I went in to bank to do a simple deposit of my paycheck with a $100 cash withdrawal. I had the deposit slip filled out properly. The counter agent did not process the cash withdrawal portion of that receipt. He told me that instead of doing all the work of cancelling that transaction, he would just process a new $100 withdrawal. I was skeptical but let him process a new ticket. Big mistake on my part. Before being fully processed, the original deposit was adjusted (I'm guessing by a supervisor or the teller) after I left. Making my original deposit minus $100 I had intended plus processing the additional $100 withdrawal that the teller created himself.
Either the drawer was $100 over at the end of his shift or he took the money. Why was the teller not questioned about this when his #'s didn't match. I have totally lost faith in this bank. Goodbye!
* this review was made on U.S. Bank, Ridgedale Branch at Hopkins, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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GO SOMEWHERE ELSE!!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bewitched5, Sep. 09, 2011
Don't go to this bank.....they don't know how to count!!!! I went in to do a money exchange for larger bills, they didn't count it right. And not just once, TWICE!!!! I watch them count it twice they handed me the money and I proceeded to leave. Later that night I get a phone call from an IN LAW that the bank had left a message on THEIR machine that they were going to debit my checking account from there bank error. Which will make our account negative!!! How about you get people to do there job, I understand mistakes happen but just don't debit people's account when it's your mistake!!!!!!! I work all weekend and now have to find time to go in to fix your mistakes. AND CALL THE CORRECT NUMBER. SOME SECURITY when you put account information on someone else's answering machine!!!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ridgedale Branch at Hopkins, MN
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bewitched5, Sep. 09, 2011
Don't go to this bank.....they don't know how to count!!!! I went in to do a money exchange for larger bills, they didn't count it right. And not just once, TWICE!!!! I watch them count it twice they handed me the money and I proceeded to leave. Later that night I get a phone call from an IN LAW that the bank had left a message on THEIR machine that they were going to debit my checking account from there bank error. Which will make our account negative!!! How about you get people to do there job, I understand mistakes happen but just don't debit people's account when it's your mistake!!!!!!! I work all weekend and now have to find time to go in to fix your mistakes. AND CALL THE CORRECT NUMBER. SOME SECURITY when you put account information on someone else's answering machine!!!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ridgedale Branch at Hopkins, MN
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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