U.S. Bank, DOWNTOWN MESA BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Sir william
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sirwilliam, Mar. 10, 2018
I've been very grateful to the very people that are most helpful the tellers who have reminded me of common Spence an good manery could bring thanks again to bank of america
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sirwilliam, Mar. 10, 2018
I've been very grateful to the very people that are most helpful the tellers who have reminded me of common Spence an good manery could bring thanks again to bank of america
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
Was this review helpful to you? Yes, No Report Abuse
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Excellence Since Day 1
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by tytravis22, Nov. 03, 2016
I have banked at the downtown location of US Bank in Mesa for several years now. They have always been incredibly kind and knowledgable. They have been willing to go the extra mile when other banks weren't willing to take 1 step forward. Today Rose helped me at the Downtown location and once again the service I received was exemplary. I just want to say thank you to Rose and to this branch for making my life a little bit easier and happier. Thank you and I am so grateful for a bank that treats me like a human being instead of piece of money to be funneled to the next investment or loan. Sincerely happy.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby tytravis22, Nov. 03, 2016
I have banked at the downtown location of US Bank in Mesa for several years now. They have always been incredibly kind and knowledgable. They have been willing to go the extra mile when other banks weren't willing to take 1 step forward. Today Rose helped me at the Downtown location and once again the service I received was exemplary. I just want to say thank you to Rose and to this branch for making my life a little bit easier and happier. Thank you and I am so grateful for a bank that treats me like a human being instead of piece of money to be funneled to the next investment or loan. Sincerely happy.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
case aid
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by egardea89, Jun. 02, 2016
I 've been waiting for the store manager and a personal banker to return my calling over a loan than was approved over a moth ago. All I need is to sign the papers. I have called multiple times to get this done with and there excuse have been the personal banker is on vacation. In addition, when I call they tell me the person I need to take to is busy and that they will call me back but they never do. It's not until I call back and they find an this other excuse on not to be able to help me. I am very disappointed in this branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby egardea89, Jun. 02, 2016
I 've been waiting for the store manager and a personal banker to return my calling over a loan than was approved over a moth ago. All I need is to sign the papers. I have called multiple times to get this done with and there excuse have been the personal banker is on vacation. In addition, when I call they tell me the person I need to take to is busy and that they will call me back but they never do. It's not until I call back and they find an this other excuse on not to be able to help me. I am very disappointed in this branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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