U.S. Bank, DESERT RIDGE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Very unhappy with entire set of employees
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by usbankHORRIBLE, Aug. 08, 2013
I am NO fan of Bank of America but their customer service seems like rock stars compared to this US Bank branch. They don't seem to know how to do simple functions. The management is borderline rude and it looks like I will be taking my business accounts elsewhere as of this week. Is it really that hard to get decent customer service in the banking sector for a small business?????
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Desert Ridge Branch at Phoenix, AZ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby usbankHORRIBLE, Aug. 08, 2013
I am NO fan of Bank of America but their customer service seems like rock stars compared to this US Bank branch. They don't seem to know how to do simple functions. The management is borderline rude and it looks like I will be taking my business accounts elsewhere as of this week. Is it really that hard to get decent customer service in the banking sector for a small business?????
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Desert Ridge Branch at Phoenix, AZ
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Absolutely Great!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MikeyGann, Aug. 17, 2011
Love this Branch, no wait time. Great management.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Desert Ridge Branch at Phoenix, AZ
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MikeyGann, Aug. 17, 2011
Love this Branch, no wait time. Great management.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Desert Ridge Branch at Phoenix, AZ
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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