Truist Bank, Review
Truist Bank, Review
Average rating based on 68 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 2 Reviews with 4 Star
Nanci Ferguson
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
average rates and accounts great staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Regions Bank, SHOPPES AT ONION CREEK BRANCH (0.2 miles)
Full Service Brick and Mortar Office
11215 S Interstate 35
Austin, TX 78747
Full Service Brick and Mortar Office
11215 S Interstate 35
Austin, TX 78747
International Bank of Commerce, SOUTH PARK MEADOWS BRANCH (1.1 miles)
Full Service Brick and Mortar Office
9900 S Interstate 35
Austin, TX 78748
Full Service Brick and Mortar Office
9900 S Interstate 35
Austin, TX 78748
PrimeBank of Texas, AUSTIN LPO (1.3 miles)
Limited Service Loan Production Office
9811 S Ih 35 Bldg 3 Ste 101
Austin, TX 78744
Limited Service Loan Production Office
9811 S Ih 35 Bldg 3 Ste 101
Austin, TX 78744
Wells Fargo Bank, SOUTHPARK MEADOWS BRANCH (1.9 miles)
Full Service Brick and Mortar Office
161 W Slaughter Ln
Austin, TX 78748
Full Service Brick and Mortar Office
161 W Slaughter Ln
Austin, TX 78748
JPMorgan Chase Bank, SLAUGHTER AND I 35 BRANCH (1.9 miles)
Full Service Brick and Mortar Office
140 W Slaughter Ln
Austin, TX 78748
Full Service Brick and Mortar Office
140 W Slaughter Ln
Austin, TX 78748