Home > California Banks > Scotts Valley Banks > JPMorgan Chase Bank Scotts Valley > JPMorgan Chase Bank, SCOTTS VALLEY BRANCH
JPMorgan Chase Bank, SCOTTS VALLEY BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Chase employees are inept!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by zookeeper, Feb. 14, 2013
The employees are completely inept. They can't handle a simple transaction correctly the 1st time, it takes multiple calls and/or visits.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Scotts Valley Branch at Scotts Valley, CA
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby zookeeper, Feb. 14, 2013
The employees are completely inept. They can't handle a simple transaction correctly the 1st time, it takes multiple calls and/or visits.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Scotts Valley Branch at Scotts Valley, CA
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Employees are A+, financial institution not so much.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by lackofcompndinterest, Jun. 06, 2011
Like just about any bank these days, you would do almost as well stuffing money in your mattress as opening a savings account (unless of course you have so much money that you don't really need to worry about how much interest you get). It's not good but it's more a sign of the times than a commentary on this bank.
The bad news is that they charge utterly exorbitant fees. $12 a month to have a checking account...and heaven help you if you do your math wrong and have an overdraft of $6. Better catch it and fix it fast or they'll be lining their pockets with your late fees.
However it is not the fault of the folks behind the counters who will bend over backwards to help you. Moreover, I don't feel insulted walking in the door there; they've not tried to turn the branches into mental amusement parks like Wells Fargo does. It's just a bank with a tasteful color theme and a reasonable amount of advertising regarding their services. Pity the decorators and staff couldn't find work at a better institution though.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Scotts Valley Branch at Scotts Valley, CA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby lackofcompndinterest, Jun. 06, 2011
Like just about any bank these days, you would do almost as well stuffing money in your mattress as opening a savings account (unless of course you have so much money that you don't really need to worry about how much interest you get). It's not good but it's more a sign of the times than a commentary on this bank.
The bad news is that they charge utterly exorbitant fees. $12 a month to have a checking account...and heaven help you if you do your math wrong and have an overdraft of $6. Better catch it and fix it fast or they'll be lining their pockets with your late fees.
However it is not the fault of the folks behind the counters who will bend over backwards to help you. Moreover, I don't feel insulted walking in the door there; they've not tried to turn the branches into mental amusement parks like Wells Fargo does. It's just a bank with a tasteful color theme and a reasonable amount of advertising regarding their services. Pity the decorators and staff couldn't find work at a better institution though.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Scotts Valley Branch at Scotts Valley, CA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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