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JPMorgan Chase Bank, LACEY BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
The Worst & Slowest Customer Service Ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TheVoice, Jun. 01, 2011
I have so mad right now. I just went through the drive-thru banking at the Chase Bank on Sleater Kinney. I went the lane that has the capsule and tube for sending in your items. I pulled up sent in my stuff. There was a car in the first lane at the window. It took them a few minutes to finish up and they left. The teller, Bryce was his name, decided to ignore me when I was looking directly at him and wait for the next car to pull up to his windo. Then he waited for them to fill out a deposit slip and write an account number on a check. In the car was two different people with two different transactions. Ridiculous. He ignored my deposit waiting patiently in the capsule in the bank. Why did he think I was sitting there? I was so mad about being purposely ignored I drove to the front of the bank. Had the assistant manager get my deposit slip and I will report it as well. The worst staff of any bank. Thinking of leaving this bank for the customer service reason. I have been with WAMU and now Chase 8 years. I think I may be time to find a new bank relationship.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lacey Branch at Lacey, WA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TheVoice, Jun. 01, 2011
I have so mad right now. I just went through the drive-thru banking at the Chase Bank on Sleater Kinney. I went the lane that has the capsule and tube for sending in your items. I pulled up sent in my stuff. There was a car in the first lane at the window. It took them a few minutes to finish up and they left. The teller, Bryce was his name, decided to ignore me when I was looking directly at him and wait for the next car to pull up to his windo. Then he waited for them to fill out a deposit slip and write an account number on a check. In the car was two different people with two different transactions. Ridiculous. He ignored my deposit waiting patiently in the capsule in the bank. Why did he think I was sitting there? I was so mad about being purposely ignored I drove to the front of the bank. Had the assistant manager get my deposit slip and I will report it as well. The worst staff of any bank. Thinking of leaving this bank for the customer service reason. I have been with WAMU and now Chase 8 years. I think I may be time to find a new bank relationship.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lacey Branch at Lacey, WA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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