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JPMorgan Chase Bank, ALMADEN VALLEY BANKING CENTER BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
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Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Misleading
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mom22, Jun. 28, 2012
I was called by a loan officer to refinance my house, I did not seek this out. She said it would be no cost except the fee for the appraiser. After I filled out the paperwork rates dropped again. I looked around and was able to find the same loan at 3% instead of 3.5%. She said brokers aren't trustworthy we at the bank are here to help you, the bank needs to make money too, so she couldn't match the loan. I pulled the loan application. She did not respond to my email about canceling the loan. Come to find out they charged my credit card. I called and she said bank policy we can't refund. I did not have the appraisal. I emailed her manager about this and how she was not clear about the cost. He said sorry you didn't like our rates you won't be getting the money back. Now I know why for years everyone has said Chase is horrible.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Almaden Expressway Branch at San Jose, CA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mom22, Jun. 28, 2012
I was called by a loan officer to refinance my house, I did not seek this out. She said it would be no cost except the fee for the appraiser. After I filled out the paperwork rates dropped again. I looked around and was able to find the same loan at 3% instead of 3.5%. She said brokers aren't trustworthy we at the bank are here to help you, the bank needs to make money too, so she couldn't match the loan. I pulled the loan application. She did not respond to my email about canceling the loan. Come to find out they charged my credit card. I called and she said bank policy we can't refund. I did not have the appraisal. I emailed her manager about this and how she was not clear about the cost. He said sorry you didn't like our rates you won't be getting the money back. Now I know why for years everyone has said Chase is horrible.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Almaden Expressway Branch at San Jose, CA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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