First National Bank Texas, Review

First National Bank Texas, Review

Average rating stars based on 8 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
6
4 star:
0
3 star:
0
2 star:
0
1 star:
2

A total of 2 Reviews with 1 Star

absolute worst bank in american history
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by ladidadi1234, Apr. 17, 2014

This is the worst bank you could imagine they will over draft your account when youre "online banking" clearly shows that you have enough, and trying to talk to a human being over the phone is impossible there is no good customer service with them ,over the phone or in person. Do not trust these idiots with your money. There are fees left and right. Save your time and money just STAY AWAY!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank Texas, Galveston Banking Center - Rc 626 at Galveston, TX
15 of 20 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

5 comments. Add a comment

by FRAUDBANK 2015-04-15 13:22:09
I AGREE
by SooMadd 2016-01-20 15:31:22
I Agree too  It happen to me for $5  short an charge me $34 fee  It's Ashame!
by Tomas1 2017-10-02 12:51:50
U not lying,they wouldn't cash my check last friday,after they done it two times before- dumpster-juice bank & manager/tellers fine,but that one manager is retarted dumb..
Yeah!
by Sherrie 2018-02-05 03:53:44
I've been with this bank for four years and every year is getting worser about letting people take out of my account once I get it straightened I turn around and called four days later to hear I have a negative Ballance and really I'm getting feed up with it I'm on limited income and the allows someone to take out of your account when they should be responsible for what is taken out of people account without notifying the person first to see if they gave authorization for them I'm sure a would love to look into this it's wrong what the bank allows to go on with people account.
by grizzlyheart 2021-06-30 03:59:18
Agreed I have been on hold for over 2 hours.

They even refused to let me draw out my income tax return, only giving me part of it.

Im gone
Mr Derr
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by woodchuck777, Apr. 07, 2014

Possibly the worse bank I've ever dealt with. Electronic banking very poor. When trying to log on to my account, feedback was "Account Disabled" Tried calling for assistance. Phone tree sent me in circles. When I was finally able to talk to a human being. They told me they couldn't help me and forwarded be back to the same phone tree. The second attempt after going through the phone tree again, I explained to the rep my problem, they did stay on the phone with me while I went through the same phone tree again. After entering all the information, I was told that I needed to enter a PIN nr to ID myself. I explained I didn't know my PIN number (don't think I ever had one). I was then told they couldn't help me that I would have to travel to the bank in person (15 miles away). After telling them that it would be very inconvenient she said they could fax me info. Unfortunately, I don't have a fax, so I asked if they could email info to me. I was told they didn't have access to my email address. Funny, that I'd received an email from them telling me my Estatement was available. I can't believe this. So in the end they couldn't help me, my only option is to travel into the bank in person to try and resolve this. Very poor customer service as far as I'm concerned.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on First National Bank Texas, Sulphur Springs Banking Center - Rc at Sulphur Springs, TX
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Demian 2017-12-08 16:06:38
I GREATLY appreciate this security and measures taken.
It is FAR TOO EASY to hack an individual's account today.

Most other banks are FAR too relaxed and easily manipulated.

Discretion should be no.1 on list of bank priorities.
Not whining because you cannot keep track of your money and must pay overdraft fees, etc..

You people are fools for blaming the bank for your incompetence.

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