Citibank, Review

review time
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by isaaaac, Nov. 11, 2021

The place is a good bank and the service is sweet! Shout out to Cynthia since she's super nice and cool!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Great Neck Branch at Great Neck, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Review
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by isaaaac, Nov. 11, 2021

The bank is one of the best! John that works there is so cool and a nice guy!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, North Flushing Branch at Flushing, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Daniela Vasquez Excellent Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jedlevine, Apr. 13, 2021

I had a difficult problem and Daniela Vazquez helped me with professionalism, courteousness, and patience. My account had been frozen because of suspected identity fraud.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Whitestone Branch at Whitestone, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Lovely
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lisamorgan, Mar. 04, 2021

I love this bank

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, 1107 Broadway Branch at New York, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Slick easy friendly working
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ChasGee, Dec. 19, 2020

Flagship Branch ... Been here a hundred times, always been accommodated and treated well, whether it was my account, exchanging currency, cashier's check, whatever.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, 399 Park Avenue Branch at New York, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mr Leon
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LeonF, Aug. 02, 2019

I have been banking with them .  As well i have a double cash back Citi Credit Card (which is great) And i always had a very pleasant experience with this branch.  I have been a client of two other large well known banks in the past and I will say this branch was my favorite. As well from my experience they keep the lines short and have enough staff and I have never needed to wait lengthy time on line to speak with a bank specialist  or a manager at the banks like I have had to at other places .

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Fresh Meadows Branch at Fresh Meadows, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mr. Gary S. Eddy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gseddy1983, Nov. 10, 2018

Great

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, 120 Broadway Branch at New York, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

how wonderful citibank is
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bfaulkner, Sep. 12, 2018

we have been with citi bank now for 12 years we have always had the best service no matter what we needed the staff is just wonderful,always very business like polite never in a hurry always treated us with the most respect.always answered all or our questions the whole bank is a wonderful business establishment to castro valley, their are also other wonderful businesses in castro valley as well

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, 3288 Castro Valley Blvd Branch at Castro Valley, CA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sabrinam, Jul. 03, 2018

Ana and Angie helped me and my husband with a special request and they did it with a smile great customer service and made us feel appreciated. Ana was super friendly and very professional. I would recommend Atwater Cities bank branch to everyone and if you do need there services Ana and Angie will take good care of you.100% satisfied.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Atwater Branch at Atwater, CA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Super Helpful
Overall Rating
by TriciaHop, Jun. 13, 2015

I am surprised at the other reviews. I have just lived here in Oceanside for 1 1/2 years and I have found the people at this branch to be so much friendlier than any other Citibanks that I have used. Archie in particular is very helpful. The tellers are efficient and chatty in a welcoming way. I love this bank and the employees!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Citibank, Carlsbad Branch at Carlsbad, CA
6 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Citi bankers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GrosseFatigue, Apr. 16, 2014

Citibank uses seasoned bankers and it shows while BOFA is always training new 18 years olds; one of them fainted when I was trying to open a new business account. There used to be Citi bankers, immediately recognizable, and everybody else. It is still true to this day in Evanston. Gerald Brett down to the cashiers are great to work with.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Evanston Branch at Evanston, IL
6 of 12 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

The Best, Better than Chase, Better than BOFA (Easy), Better than Northern Trust
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DomPerignon, Apr. 16, 2014

I grew up in Paris in front of Citibank. It was like coming home! In those days they were the only game (American bank) in foreign countries. They still are. They are also the best here in Evanston, IL. Better educated, informative, helpful, always polite, their staff is a cut above all other banks.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Evanston Branch at Evanston, IL
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Amazing customer service in town
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JBarber, Feb. 24, 2014

We are very pleased with the people that works in the Loma Linda Citibank branch. We own a home health care agency in the same city as this bank. They are always happy to help you with any questions u may have. Especially Josh, the assistant manager- he is the best. And of course, Jeremy- the manager, u guys are awesome. Thanks for being there for us when we need u guys. We hope you will continue your EXCELLENT services....

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Loma Linda at Loma Linda, CA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Maggie1
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Maggie1, Oct. 08, 2013

Great customer service in Massapequa!  I dealt with the branch manager, young and very knowledgable!  Citibank has the best cc's overall.  Branch Manager was very polite and helpful.  Had a lot of mortgage questions too and she helped me. I usually bank with TD but wanted to open CC with Citibank.  Great experience and will bring in more accounts with Branch Manager.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Massapequa Branch at Massapequa, NY
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

HAPPY Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by onenightinitaly, Aug. 20, 2013

very nice beautiful office, I used to bank with wells fargo across the lobby, but decided to move all my accounts to citi bank, very friendly staff, the branch manger is professional and welcoming, and I love working with Nadia. highly recommended.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Los Angeles-Century City at Los Angeles, CA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Best Service at Citibank is Potomac
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by SueBee, May. 02, 2013

I have been a Citibank customer for over 20+ years.  I've had two mortgages and several refi's with Citibank recently as the rates have dropped so low.

Besides the restrictions coming to them from the underwriters I have found them to be patient and willing to work within my time frame because the appraiser had to come and I was under renovations.  They've held the rate too.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Potomac Promenade Branch at Potomac, MD
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Michelle went the extra mile for me!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by i1derynot, Dec. 18, 2012

I had a problem I could not resolve with the 800 number so I spoke to Michelle and she resolved it in lightening speed.  She was competent, friendly and professional.  thank you, I would bank with Citi Bank Sebastopol if I still lived in California.  Thank you Michelle

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Sebastopol Branch at Sebastopol, CA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great Bank and SERVICE IS PERFECT !!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RichyRich, Jul. 23, 2012

I opened an account at this branch and have 2 other account's with different bank's and by far this bank has the BEST customer service and the teller's are beyond helpful and courteous, Thankyou for  your wonderful attitude's and hospitality

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, 17th St Branch at Tustin, CA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Stable Staff and good Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DCSmiles, Jul. 20, 2012

I have had accounts with several banks over the last few years that I began when the financial crisis started.   This is the only big bank that still has the same managers and business bankers.  I shut accounts at Suntrust and Wells Fargo because as hard as the new people that are at those places try, they are stifled by higher ups in getting loans done and petty fees (e.g. incorrectly filled out deposit slip $7) removed.  Anteneh and Jim are professional and work hard to get things done.  I can recommend the North Washington Branch highly.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Citibank, Alexandria Branch at Alexandria, VA
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Stable Staff and good Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DCSmiles, Jul. 20, 2012

I have had accounts with several banks over the last few years that I began when the financial crisis started.   This is the only big bank that still has the same managers and business bankers.  I shut accounts at Suntrust and Wells Fargo because as hard as the new people that are at those places try, they are stifled by higher ups in getting loans done and petty fees (e.g. incorrectly filled out deposit slip $7) removed.  Anteneh and Jim are professional and work hard to get things done.  I can recommend the North Washington Branch highly.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Citibank, Alexandria Branch at Alexandria, VA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment