Home > Virginia Banks > Sterling Banks > Capital One Sterling > Capital One, STERLING TOWN CENTER BRANCH > Review
Capital One, Review
Capital One, Review
Average rating based on 54 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
4 Star Review
Mrs.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Wells Fargo Bank, HERNDON JUNCTION BRANCH (0.1 miles)
Full Service Brick and Mortar Office
47040 Community Plz
Sterling, VA 20164
Full Service Brick and Mortar Office
47040 Community Plz
Sterling, VA 20164
PNC Bank, STERLING BRANCH (0.1 miles)
Full Service Brick and Mortar Office
47030 Community Plz
Sterling, VA 20164
Full Service Brick and Mortar Office
47030 Community Plz
Sterling, VA 20164
JPMorgan Chase Bank, Sterling Clock Tower (0.3 miles)
Full Service Brick and Mortar Office
46910 Community Plz
Sterling, VA 20164
Full Service Brick and Mortar Office
46910 Community Plz
Sterling, VA 20164
Wells Fargo Bank, CASCADES OVERLOOK BRANCH (1.4 miles)
Full Service Brick and Mortar Office
21361 Epicerie Plz
Sterling, VA 20164
Full Service Brick and Mortar Office
21361 Epicerie Plz
Sterling, VA 20164
Wells Fargo Bank, VA LOUDOUN COUNTY 1 BRANCH (1.5 miles)
Limited Service Mobile Office
21200 Campus Dr
Sterling, VA 20164
Limited Service Mobile Office
21200 Campus Dr
Sterling, VA 20164