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Capital One, Review
Capital One, Review
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based on 54 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 2 Reviews with 2 Star
terrible
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by semaj, Nov. 04, 2019
the manager, a rather portly african american man was nasty. Told me he did not have to give his name to me! I did not have my glasses and could not see his name. I am calling my son and taking our our savings of just over 100K and going across the street to Ccitibank.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Buhre Ave Branch at Bronx, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby semaj, Nov. 04, 2019
the manager, a rather portly african american man was nasty. Told me he did not have to give his name to me! I did not have my glasses and could not see his name. I am calling my son and taking our our savings of just over 100K and going across the street to Ccitibank.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Buhre Ave Branch at Bronx, NY
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by 11725 2022-08-02 11:44:31
The service at the Commack location leaves a lot to be desired. The bank used to be fine with cash deposits or transfers of any amount. Now they have a policy of $2500 (used to be $4500) at thecdrive in window. Nowhere at the drive in window or in the bank is this policy posted to the public. The manager, as usual, was not there. The employee in the bankvtold me "we don't have to" when I told her the new policy should be posted for all to read. The bank now also requires double identification for all cash transactions (why?). The teller at the bank today tried to peel off the backing of one of my laminated id's until I told him to stop.
Annoying
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by CapitalOneisBad, Aug. 01, 2013
I used the cash machine and then did a transaction in the drive through. It took forever and then later we got a phone call saying we signed the wrong receipt (there were two and she did not specify which one to sign). I asked her if she could use the signature from the other receipt, she asked her manager and then said no. I had to drive out there again! So unprofessional.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Commerce Street Branch at Springfield, VA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Time Other Servicesby CapitalOneisBad, Aug. 01, 2013
I used the cash machine and then did a transaction in the drive through. It took forever and then later we got a phone call saying we signed the wrong receipt (there were two and she did not specify which one to sign). I asked her if she could use the signature from the other receipt, she asked her manager and then said no. I had to drive out there again! So unprofessional.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Commerce Street Branch at Springfield, VA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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