Home > New York Banks > New York Banks > Capital One New York > Capital One, 72ND STREET BRANCH > Review
Capital One, Review
Capital One, Review
Average rating
based on 54 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
4 Star Review
Mrs.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Citibank, SEVENTY-SECOND STREET BRANCH (0.0 miles)
Full Service Brick and Mortar Office
170 W 72nd St
New York, NY 10023
Full Service Brick and Mortar Office
170 W 72nd St
New York, NY 10023
Bank of America, 72ND AND BROADWAY BRANCH (0.1 miles)
Full Service Brick and Mortar Office
2077 Broadway
New York, NY 10023
Full Service Brick and Mortar Office
2077 Broadway
New York, NY 10023
JPMorgan Chase Bank, 73RD STREET & BROADWAY BRANCH (0.1 miles)
Full Service Brick and Mortar Office
2099 Broadway
New York, NY 10023
Full Service Brick and Mortar Office
2099 Broadway
New York, NY 10023
Apple Bank, 73RD STREET (0.1 miles)
Full Service Brick and Mortar Office
2100 Broadway At 73rd Street
New York, NY 10023
Full Service Brick and Mortar Office
2100 Broadway At 73rd Street
New York, NY 10023
Wells Fargo Bank, BROADWAY & 70TH BRANCH (0.1 miles)
Full Service Brick and Mortar Office
2039 Broadway
New York, NY 10023
Full Service Brick and Mortar Office
2039 Broadway
New York, NY 10023