Cadence Bank, Review

Cadence Bank, Review

Average rating stars based on 17 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
9
4 star:
1
3 star:
1
2 star:
1
1 star:
5

3 Star Review

Very Alarming
 3star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Apple76, Aug. 15, 2013

I deposited a rather large check into my savings account and when I checked my statement on line, it was pending. The next morning, I checked to make sure it went through and the money was no longer there. After calling and speaking with the bank, the lady was very nice and apologetic. She explained that the problem occured in the proofing department and someone entered the number wrong and the check was rejected and deleted from my account. Had I not called or ever noticed the money was not there in time, what would have happened to that check and my money?? I check my balance everyday with my phone, so I am well aware of my funds. This is very alarming to me, that a simple click of a wrong number could have cost me thousands. This incident has Definitely raised my concerns with banks and there lack of concern with my money.   

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, New Albany Branch at New Albany, MS
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