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Bank of America, SOUTH SAN FRANCISCO BRANCH
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310 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3773, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,540,116,000,000 |
| Total Deposits: | $2,031,779,000,000 |
| Total Equity Capital: | $236,206,000,000 |
| Total Domestic Office Deposits: | $1,909,516,000,000 |
| Net Income: | $28,782,000,000 |
| Quarterly Net Income: | $4,591,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
310 client reviews of Bank of America scored 2 out of 5.
Lost Money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LiveandLearn, May. 07, 2013
I closed my account with BofA years ago because of runaway fees but, my girlfriend still banks with them and from time to time she asks me to help her make deposits. I never liked this branch I guess because the staff there always seems constipated or should I say mad and the clientele is very ghetto like a check cashing store. The other day I made a $5K deposit in cash and there was an error on the deposit slip that required my attention which was the first time I took my eyes off the transaction and the second time was when I was helping unfold the bills straight. When the money was finally put through the machine it came out $100 short. I asked for the money back and re-counted it manually and it was indeed $100 short. The night before my girlfriend had counted the money right before she handed it to me and I re-counted it so, it was counted twice before it was rubber banded. Nobody else in the house except her and I and the rubber band was removed at the bank right before I put the money through the slot. I called the branch today and spoke with the manager and asked him to please review the video to see if there was a mistake on the tellers end and he said they don't video tellers which was strange because even retail stores have cameras on their cashiers so I would imagine a bank would have them for sure to watch their tellers as they do handle large sums of cash daily. Any teller at this branch that has the intent to steal obviously knows cameras are not watching them so this becomes a serious loophole and a grave security threat to the cash customers of this branch. Now I'm not accusing the teller of stealing that $100 since I myself have not witnessed it nor do I have any proof however since the money was last counted correctly until the time of the discrepancy the teller was the only variable in this equation which leads me to become suspicious of the teller and since there is no video on the transaction it makes it even more suspicious not only on the the teller but the bank itself. $100 lesson learned here. Never take your eye off of cash transactions especially at this branch and never do business with a bank that has sour faced tellers indicating that they're not happy there and may want to give themselves an instant raise at your expense.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, South San Francisco Branch at South San Francisco, CA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LiveandLearn, May. 07, 2013
I closed my account with BofA years ago because of runaway fees but, my girlfriend still banks with them and from time to time she asks me to help her make deposits. I never liked this branch I guess because the staff there always seems constipated or should I say mad and the clientele is very ghetto like a check cashing store. The other day I made a $5K deposit in cash and there was an error on the deposit slip that required my attention which was the first time I took my eyes off the transaction and the second time was when I was helping unfold the bills straight. When the money was finally put through the machine it came out $100 short. I asked for the money back and re-counted it manually and it was indeed $100 short. The night before my girlfriend had counted the money right before she handed it to me and I re-counted it so, it was counted twice before it was rubber banded. Nobody else in the house except her and I and the rubber band was removed at the bank right before I put the money through the slot. I called the branch today and spoke with the manager and asked him to please review the video to see if there was a mistake on the tellers end and he said they don't video tellers which was strange because even retail stores have cameras on their cashiers so I would imagine a bank would have them for sure to watch their tellers as they do handle large sums of cash daily. Any teller at this branch that has the intent to steal obviously knows cameras are not watching them so this becomes a serious loophole and a grave security threat to the cash customers of this branch. Now I'm not accusing the teller of stealing that $100 since I myself have not witnessed it nor do I have any proof however since the money was last counted correctly until the time of the discrepancy the teller was the only variable in this equation which leads me to become suspicious of the teller and since there is no video on the transaction it makes it even more suspicious not only on the the teller but the bank itself. $100 lesson learned here. Never take your eye off of cash transactions especially at this branch and never do business with a bank that has sour faced tellers indicating that they're not happy there and may want to give themselves an instant raise at your expense.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, South San Francisco Branch at South San Francisco, CA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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